Jobs in Manila

About The OpportunityThis Tier 1 Support Technician role is a remote position based in the Philippines.At Netrix Global, the Tier 1 Support Technician will be responsible for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and documenting tickets in our ITSM tool, and escalating cases per customer procedures. The role also involves working with vendors to open tickets on behalf of customers, while providing timely and accurate responses to all incoming requests. The goal is to ensure an excellent customer experience, facilitate fast problem resolution, and help eliminate recurring issues.How You Will Make An ImpactService DeliveryProvide first-level technical support for Netrix customers by responding to incoming calls, emails, and system-generated alerts. Accurately document incidents and service requests in the ITSM tool, including troubleshooting steps performed and their outcomes. Monitor critical infrastructure alerts through remote monitoring systems and escalate issues appropriately when higher-level support is needed. Maintain accurate documentation within the ITSM system and leverage the Knowledge Base for incident resolution. Deliver exceptional customer service by keeping customers informed of incident progress, planned changes, or outages. Ensure tickets are routed to the right resource and resolved quickly and efficiently, meeting SLA requirements. Follow customer-specific processes and Standard Operating Procedures (SOPs). Complete end-of-shift checklists and turnover reports. Process ImprovementParticipate in continuous improvement initiatives for the Service Desk and contribute to Knowledge Base documentation. Acquire and maintain knowledge of ITIL best practices for incident management. Contribute to team projects that improve efficiency and quality of support delivery. Accept and apply feedback from management and quality assurance programs. CommunicationKeep customers and internal teams informed about issue trends, critical incidents, and escalations. Collaborate closely with Netrix engineers and other technical teams to resolve complex issues. Build effective relationships with customers, educating them on system operations and applications as needed. Contribute positively to team culture by maintaining an open mindset, positive attitude, and team camaraderie. MiscellaneousWork alternate schedules, including holidays, weekends, and off-shift hours, as required. Be available for overtime when needed to cover open shifts, absences, or time off. Use personal mobile devices for multi-factor authentication (MFA) when accessing Netrix systems. What You Will Bring To The TableRequired:Minimum 2 years of experience working with ticketing systems (e.g., ServiceNow, Jira, Cherwell, Footprints). Experience with remote monitoring and network monitoring tools (e.g., LogicMonitor, ConnectWise Command, N-Able). Strong customer service attitude and interpersonal skills. Excellent written and verbal communication skills in English. Proven ability to manage multiple tasks effectively and efficiently. Strong teamwork skills with demonstrated ability to collaborate in fast-paced environments. Flexible, self-motivated, and highly organized. Preferred:Basic knowledge of network protocols and configurations. Advanced understanding of operating systems, business applications, printing, and networking. Strong troubleshooting and problem-diagnosis skills. Ability to quickly adapt to changing environments. Location: Philippines, RemoteSchedule/Shift: Sunday through Thursday 5 am - 2 pm Philippines timeAbout UsAt Netrix Global, our values are the philosophies and principles that guide us. They support our vision, help us achieve our goals, and keep us committed to a common purpose.We own the outcomes, win together, make an impact, enjoy the journey, and respect everyone.Netrix Global’s mission is clear: to provide the people, processes, and technology needed to run and scale modern, data-driven, always-on, and secure businesses. Our broad capabilities allow us to deliver comprehensive solutions that address even today’s most complex business challenges, offering an integrated, optimized, and forward-looking approach.We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal sectors. Netrix is consistently ranked on the CRN VAR500 list of top system integrators in the country.At Netrix, we are dedicated to solving business problems with innovative technology solutions. We focus on the end-user experience and remain committed to customer satisfaction.What You Can Expect From UsWe offer a competitive compensation package, comprehensive group benefits for you and your family, flexibility and time off when you need it, and a casual work environment.All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion, and compensation processes are based on merit, skills, and qualifications to ensure fairness and equity. As part of this commitment, we provide reasonable accommodations for individuals with disabilities. If you need an accommodation, please contact us at NetrixHR@Netrixglobal.For more information about Netrix Global, visit www.netrixglobal.com.Please mention the word AFFABLE and tag RMmEwMTo0Zjg6YzAxNToyMGQ3Ojox when applying to show you read the job post completely (#RMmEwMTo0Zjg6YzAxNToyMGQ3Ojox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

LBC Mortgage📍 Remote (PST Time Zone)🕘 Full-TimeLBC Mortgage is a well-established mortgage company with over 20 years of industry experience. We are currently seeking an experienced Mortgage Processor to join our growing team.The ideal candidate will have a strong background in residential mortgage processing and be comfortable managing loan files from application through closing while working closely with borrowers, loan officers, underwriters, escrow, and title companies.ResponsibilitiesProcess residential mortgage loans from application to fundingReview loan applications and supporting documentation for completeness and accuracyCollect and analyze borrower income, asset, credit, and property documentationRequest and obtain missing documents and conditions from borrowersSubmit complete loan packages to underwritingReview underwriting conditions and coordinate condition clearingCommunicate regularly with borrowers, loan officers, escrow, title, and other third partiesMaintain accurate and organized loan filesMonitor loan pipeline and ensure files move efficiently toward closingEnsure compliance with company, investor, and regulatory guidelinesRequirementsMinimum 2 years of Residential Mortgage Processing experienceAbility to calculate and review income documentationExperience reviewing tax returns, pay stubs, W-2s, bank statements, and credit reportsStrong understanding of mortgage processing workflows and underwriting requirementsExcellent communication and customer service skillsHighly organized with strong attention to detailAbility to manage multiple files simultaneouslyExperience with mortgage LOS and CRM systemsAvailability to work during PST business hoursPreferred QualificationsExperience processing high-volume residential loan pipelinesKnowledge of FNMA, FHLMC, FHA, and VA guidelinesEncompass experience is a plusWhat We Offer✅ Fully remote position✅ Competitive compensation✅ Consistent loan volume✅ Long-term career opportunity✅ Supportive and collaborative team environment✅ Opportunity for professional growthIf you are an experienced Residential Mortgage Processor looking to join a stable and growing mortgage company, we would love to hear from you!Please mention the word VALIANTLY and tag RMTg1LjIyMC4xMDAuMjUy when applying to show you read the job post completely (#RMTg1LjIyMC4xMDAuMjUy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About The OpportunityThis Tier 1 Support Technician role is a remote position based in the Philippines.At Netrix Global, the Tier 1 Support Technician will be responsible for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and documenting tickets in our ITSM tool, and escalating cases per customer procedures. The role also involves working with vendors to open tickets on behalf of customers, while providing timely and accurate responses to all incoming requests. The goal is to ensure an excellent customer experience, facilitate fast problem resolution, and help eliminate recurring issues.How You Will Make An ImpactService DeliveryProvide first-level technical support for Netrix customers by responding to incoming calls, emails, and system-generated alerts. Accurately document incidents and service requests in the ITSM tool, including troubleshooting steps performed and their outcomes. Monitor critical infrastructure alerts through remote monitoring systems and escalate issues appropriately when higher-level support is needed. Maintain accurate documentation within the ITSM system and leverage the Knowledge Base for incident resolution. Deliver exceptional customer service by keeping customers informed of incident progress, planned changes, or outages. Ensure tickets are routed to the right resource and resolved quickly and efficiently, meeting SLA requirements. Follow customer-specific processes and Standard Operating Procedures (SOPs). Complete end-of-shift checklists and turnover reports. Process ImprovementParticipate in continuous improvement initiatives for the Service Desk and contribute to Knowledge Base documentation. Acquire and maintain knowledge of ITIL best practices for incident management. Contribute to team projects that improve efficiency and quality of support delivery. Accept and apply feedback from management and quality assurance programs. CommunicationKeep customers and internal teams informed about issue trends, critical incidents, and escalations. Collaborate closely with Netrix engineers and other technical teams to resolve complex issues. Build effective relationships with customers, educating them on system operations and applications as needed. Contribute positively to team culture by maintaining an open mindset, positive attitude, and team camaraderie. MiscellaneousWork alternate schedules, including holidays, weekends, and off-shift hours, as required. Be available for overtime when needed to cover open shifts, absences, or time off. Use personal mobile devices for multi-factor authentication (MFA) when accessing Netrix systems. What You Will Bring To The TableRequired:Minimum 2 years of experience working with ticketing systems (e.g., ServiceNow, Jira, Cherwell, Footprints). Experience with remote monitoring and network monitoring tools (e.g., LogicMonitor, ConnectWise Command, N-Able). Strong customer service attitude and interpersonal skills. Excellent written and verbal communication skills in English. Proven ability to manage multiple tasks effectively and efficiently. Strong teamwork skills with demonstrated ability to collaborate in fast-paced environments. Flexible, self-motivated, and highly organized. Preferred:Basic knowledge of network protocols and configurations. Advanced understanding of operating systems, business applications, printing, and networking. Strong troubleshooting and problem-diagnosis skills. Ability to quickly adapt to changing environments. Location: Philippines, RemoteSchedule/Shift: Sunday through Thursday 5 am - 2 pm Philippines timeAbout UsAt Netrix Global, our values are the philosophies and principles that guide us. They support our vision, help us achieve our goals, and keep us committed to a common purpose.We own the outcomes, win together, make an impact, enjoy the journey, and respect everyone.Netrix Global’s mission is clear: to provide the people, processes, and technology needed to run and scale modern, data-driven, always-on, and secure businesses. Our broad capabilities allow us to deliver comprehensive solutions that address even today’s most complex business challenges, offering an integrated, optimized, and forward-looking approach.We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal sectors. Netrix is consistently ranked on the CRN VAR500 list of top system integrators in the country.At Netrix, we are dedicated to solving business problems with innovative technology solutions. We focus on the end-user experience and remain committed to customer satisfaction.What You Can Expect From UsWe offer a competitive compensation package, comprehensive group benefits for you and your family, flexibility and time off when you need it, and a casual work environment.All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion, and compensation processes are based on merit, skills, and qualifications to ensure fairness and equity. As part of this commitment, we provide reasonable accommodations for individuals with disabilities. If you need an accommodation, please contact us at NetrixHR@Netrixglobal.For more information about Netrix Global, visit www.netrixglobal.com.Please mention the word CONVINCING and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

We are looking for a detail-oriented Data Entry Professional to accurately input and maintain data in our systems. The ideal candidate will have fast typing skills, excellent attention to detail, and the ability to handle confidential information. If you are organized, reliable, and have a keen eye for accuracy, we’d love to hear from you!Roles & ResponsibilitiesInput data from source documents accurately and efficiently.Verify data accuracy by cross-checking information.Maintain and update databases and records.Identify and correct data discrepancies.Organize and store documents digitally and securely.Generate reports and retrieve data as requested.Assist in data analysis and reporting tasks.Maintain confidentiality of sensitive information.Collaborate with team members to ensure data consistency.Perform regular backups to secure data integrity.Requirements & SkillsProven experience as a Data Entry Professional or similar role.Excellent typing speed and accuracy.Strong attention to detail and data accuracy.Proficiency in Microsoft Office Suite (Excel, Word).Familiarity with data entry software and databases.Good organizational and time management skills.High school diploma or equivalent is required.Ability to handle confidential information with integrity. By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.If you'd also like to apply to multiple jobs that match your experience, create your account and complete your profile to get discovered by hundreds of employers around the world.Create Your AccountPlease mention the word SUBSIDIZED and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

We are looking for a reliable and organized Virtual Assistant to provide administrative and operational support to teams and executives. This role is responsible for managing schedules, handling communications, organizing information, and assisting with daily business tasks.ResponsibilitiesManage calendars, meetings, and appointmentsRespond to emails, messages, and general inquiriesOrganize files, documents, and recordsAssist with data entry, research, and reporting tasksCoordinate with team members and support daily operationsPrepare documents, presentations, and spreadsheetsHandle administrative tasks and follow-up activitiesMaintain confidentiality and manage sensitive information professionallyRequirementsExperience in administrative support, customer service, or a related roleStrong communication and organizational skillsAbility to multitask and manage priorities effectivelyProficiency with email, spreadsheets, and productivity toolsAttention to detail and problem-solving abilitiesAbility to work independently and remotelyTime management and task coordination skillsProfessional and reliable work ethicBy applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match. ✨If you'd also like to apply to multiple jobs that match your experience, create your account and complete your profile to get discovered by hundreds of employers around the world.Create Your AccountPlease mention the word FRUGAL and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Job Title: Remote Front Desk / Guest Experience Associate (Open to Fresh Grads)Location: Remote (Philippines)Employment Type: Full-TimeDepartment: Guest ServicesThe Opportunity: Bring Your 5-Star Service HomeWhether you are a highly motivated fresh graduate, an experienced customer service professional, or a healthcare worker looking to transition into a stable, long-term remote career, we want to hear from you.TruPorch Homes (PillowPM) manages premium short-term rental properties that offer the comfort of a home with the service of a boutique hotel. We are not a generic call center, and we do not use robotic scripts. We are looking for true professionals who have a natural "Service DNA"—whether you learned that in a 5-star hotel, or through an impeccable bedside manner treating patients with utmost care and understanding. We are looking for people who naturally know how to make others feel welcomed, heard, and cared for.What You Will DoYou will be the voice and face of our brand. You will handle the guest journey from inquiry to checkout, acting as a "Digital Concierge."Guest Communication: Handle inbound calls (via VoIP) and messages (Airbnb, Vrbo, Booking.com) with warmth, excellent grammar, and professional etiquette.Problem Solving: Swiftly resolve guest issues (e.g., smart lock trouble, Wi-Fi issues, heating/cooling) by troubleshooting or dispatching our ground team.Coordination: Act as the central hub between guests and our cleaners/maintenance staff to ensure properties are perfect for every arrival.Revenue & Reviews: Assist with reservation modifications and follow up with guests to secure 5-star reviews.Who We Are Looking ForDiverse Experience Levels: You are a fresh graduate OR you have 1 to 5 years of work experience in Guest Services, Front Desk, BPO customer service, high-end dining, OR the Healthcare/Medical field.Communication Mastery: You possess a neutral English accent for phone calls and near-native written English for messaging. You know how to de-escalate upset guests (or patients) with empathy, not scripts.Highly Trainable & Tech-Savvy: You are a quick learner who can navigate multiple browser tabs, pick up new software (PMS, Slack, Airtable) easily, and type fast.Reliability: You are disciplined, proactive, and responsible enough to work from home effectively without micromanagement.Technical Requirements (Non-Negotiable)Internet: Reliable Fiber connection (Minimum 25 Mbps download/upload) with a backup connection plan.Hardware: A working PC/Laptop capable of handling VoIP calls and a noise-canceling headset.Environment: A dedicated, quiet home office space. (No roosters, barking dogs, or background noise during shifts).ScheduleWorking Hours: 10:00 AM to 7:00 PM Eastern Time (EST).Days Off: 2 days off per week.Rotating Schedule: Because hospitality never sleeps, your two days off may fall on either weekdays or weekends depending on the shifting schedule. You must also be willing to work on holidays.What We Offer100% Remote: Work from the safety and comfort of your home.Paid Time Off: 10 days of Paid Time Off (PTO) per year to rest and recharge. Can potentially increase per year.Stable Career & Growth: We are looking for long-term team members to grow with us, not temporary freelancers. You will also have the potential for annual salary increases based on your performance.Comprehensive Training: Whether you are a new grad, a former nurse, or a hotel veteran, we will teach you the ins and outs of the US short-term rental market.Supportive Team: We treat our remote team with the exact same respect, care, and inclusivity as our local team.Please mention the word VIGILANCE and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Our Mission: Hospital-Quality Care, Everywhere.The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us!Our Values: The Principles That Guide UsOur values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day.We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. What You'll Achieve: A Glimpse into Your ContributionsYou will have the opportunity to:Transfer data from vendor websites and internal Verse systems to finance spreadsheetsTrack profitability of new customersWhat You'll Bring: The Skills and Experience You’ll LeverageWe believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply.Core Skills & Experience:Extremely high attention to detail and organizationExperience with data entry tasksAbility to work with both speed and accuracyGreat communication, ability to learn new things and take feedback when provided by leadersThe Environment & Location:This is a remote roleWorking hours will be minimal at first (about 10 hours per week) but will likely grow over time. Work hours are fully flexible as long as you can attend occasional trainings during US business hoursOur Pledge for an Equitable FutureAt Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer.We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at recruiting@versemedical.com.Please mention the word DELIGHTED and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About the TeamTechnology should be intuitive, inspiring, and human—that is why we are establishing Nothing in the Philippines. We operate as a focused, independent team dedicated to stripping away the barriers between people and technology. As our Country Director, you will lead our local presence, navigating the complexities of a fast-moving market to scale a design-led brand that resonates deeply with our community.What You'll DoArchitect the comprehensive Philippines market growth strategy, ensuring global objectives are met through a nuanced local lens.Direct full P&L accountability from day one, balancing rapid market expansion with fiscal sustainability.Establish and mentor a high-performance team that prioritizes tangible results and excellence over administrative complexity.Drive operational excellence across the region, overseeing logistics, customer experience, and retail expansion.Secure and manage strategic alliances with key retail partners and distributors to amplify our brand presence.Act as the primary representative for Nothing with regulatory bodies and local stakeholders to ensure seamless compliance.Iterate our market approach through direct engagement and real-time insights from the Filipino community.What We're Looking ForA strategic leader with a minimum of 10 years of experience in consumer technology or high-growth lifestyle industries.A proven track record of launching and scaling brands within the Philippines, demonstrating a highly pragmatic approach to execution.A professional who takes complete ownership of the mission, driving outcomes with a sense of urgency and purpose.An exceptional communicator capable of articulating complex strategies in both British English and Tagalog.A worldly mindset with a sophisticated understanding of the cultural and technological trends driving the younger generation in the Philippines.A leader who values direct action and clarity, steering clear of corporate buzzwords and legacy tech tropes.A visionary thinker who can translate a multi-year roadmap into precise, high-impact operational plans.Why NothingThis is an opportunity to lead a revolution in how technology is experienced in the Philippines. You will build a national presence from the ground up, supported by a global collective of designers and engineers committed to excellence. We move fast because we are independent; you will have the autonomy to make a significant impact and the platform to grow alongside a brand that is redefining innovation.Please mention the word TALENTS and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Position: Call Answering VANumber of hours: TBA (Part Time)Schedule: Singapore TimezoneKey ResponsibilitiesAnswer incoming calls and WhatsApp inquiries professionally and promptlySchedule, confirm, and manage appointments using Google CalendarProvide general information such as:Clinic/location detailsOffice hoursDoctors on dutyAvailable appointment slotsPrice list and basic service inquiriesEscalate concerns, urgent matters, or questions outside the approved scope through screenshots and proper documentationHandle emergency-related concerns appropriately and escalate immediately when necessaryMaintain accurate appointment records and call notesSend reminders and follow-ups to patients/clients when neededEnsure a polite, calm, and patient approach during all interactionsCoordinate with the team regarding schedule updates and client concernsMaintain confidentiality of patient/client informationRequirementsFluent in English with clear speaking voice and good pronunciationExcellent communication and customer service skillsPatient, polite, and professional when handling callersExpert in Google Calendar managementComfortable handling calls through WhatsAppStrong attention to detail and organizational skillsAbility to multitask and work independentlyPreferably with medical background or experience in healthcare/customer supportKnowledge in handling urgent or emergency situations is an advantageStable internet connection and quiet working environmentExperience as a Virtual Assistant, Receptionist, or Call Support is preferredPlease mention the word BENEFITS and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Please mention the word WARMTH and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Assistant Pricing Manager - RemoteDescriptionOur mission is to help customers save time and money when purchasing commercial kitchen equipment and supplies by providing a customer-centric shopping experience. We leverage our industry buying power to offer top quality products and services.We are seeking an analytical and highly organized Assistant Pricing Manager to support our ecommerce pricing operations. In this role, you will work closely with the sales, ecommerce, and product teams to ensure pricing remains competitive, accurate, and profitable across all digital channels.The ideal candidate has strong experience in pricing strategy, margin analysis, and ecommerce pricing management, with the ability to analyze data, maintain pricing accuracy, and support strategic pricing initiatives. Experience working with US-based ecommerce businesses and platforms such as NetSuite or Shopify is highly preferred.If you are detail-oriented, data-driven, collaborative, and motivated to grow in a fast-paced ecommerce environment, we encourage you to apply.Skills and Requirements● Minimum 5+ years of experience in pricing, ecommerce pricing management, margin analysis, or related analytical roles● Experience supporting pricing operations for ecommerce businesses, preferably with US-based companies● Strong understanding of pricing strategies, margin management, and competitive pricing analysis● Experience working with ecommerce platforms such as NetSuite, Shopify, Magento, or similar systems● Advanced proficiency in Microsoft Excel and data analysis● Familiarity with AI tools or automation used for data analysis or pricing optimization is a plus● Knowledge of MAP (Minimum Advertised Price) policies and monitoring compliance across online channels● Strong analytical, problem solving, and decision-making skills● Highly organized with strong attention to Please mention the word FAVE and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!Customer Service Representative (Healthcare/Telehealth)Industry: Healthcare / Telehealth – Weight Loss TreatmentLocation & Time Zone: United States (operates on Pacific Time)Client OverviewThe client is a U.S.-based telehealth company specializing in GLP-1 weight loss treatments, including semaglutide and tirzepatide, offered through a subscription model. The company operates nationwide across all U.S. states with fully remote patient onboarding, treatment management, and medication delivery. The business currently supports approximately 2,000 active patients and onboards around 30 new patients daily.Role ObjectiveThe client is seeking Virtual Assistants to support daily operations by managing patient intake reviews, appointment scheduling, provider coordination, medication submissions, and ongoing patient communication and follow-ups.Duties and Responsibilities include, but are not limited to:1. Perform accurate data entry, including completing intake forms and scheduling appointments2. Contact patients to obtain missing information or request additional documentation3. Upload patient information to the RX portal and coordinate medication submissions4. Share shipment tracking numbers with patients once medications are dispatched5. Handle patient communications, including FAQs, feedback, concerns, and general inquiries6. Ensure timely follow-ups and maintain clear, professional communication with patients and internal teams7. Ad hoc tasksQualifications:• At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity• Excellent English communication skills, both written and verbal (at least B2 level)• Excellent phone, email, and instant messaging communication skills• Solid organizational and time management skills• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP• Experience with word-processing software and spreadsheets (e.g., MS Office)• Knowledge of online calendars and scheduling (e.g., Google Calendar)• Proactive & confident with keen attention to details• Able to work on a graveyard shiftTools & Systems:(Client is willing to train)• Monday.com (CRM)• RX Portal• FedEx Tracking SystemTechnical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 MbpsBenefits:• Health Insurance (HMO)• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime PaySchedule: 8:00 AM - 5:00 PM PSTLocation: This is a remote jobPlease note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.\n\n₱27,500 - ₱30,000 a month\nPlease mention the word PROPITIOUS and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About Us Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for SMB's globally. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. If you're driven by challenge and eager to make a significant impact in a high-caliber role, this is the opportunity you've been waiting for. We're looking for a Sales & Onboarding Specialist to join our team, focused on delivering exceptional demos, onboarding, and technical support for our AI product, Central. This role blends sales acumen, customer success, and technical product guidance, serving as a crucial bridge between clients and our AI solutions.Please mention the word HANDSOMELY and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.