Senior Implementation Consultant

Branch
Remote Remote Full-time 🌐 English
BR
Added to JobCollate: April 10, 2026

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This role involves managing onboarding and operational initiatives for strategic customers and partners, acting as a subject matter expert and technical advisor. The opportunity is interesting because it offers the chance to directly impact products, company, and culture in a mission-driven FinTech company focused on worker financial freedom.

Job Description

About us: Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We're committed to building and delivering more inclusive, transparent, and frictionless financial products. Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture. We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. Come join our team as we develop new ways to improve the lives of working Americans. About the role: As a Senior Customer Success Manager at Branch, you will manage onboarding and ongoing operational initiatives for some of our most strategic customers and partners. You will act as the subject matter expert of the relationship, be the go-to technical advisor for customers, and collaborate Please mention the word LUCK and tag RMjAwMTo0MWQwOjMwMzo5NzdmOjox when applying to show you read the job post completely (#RMjAwMTo0MWQwOjMwMzo5NzdmOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Full Description

About us: Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We're committed to building and delivering more inclusive, transparent, and frictionless financial products. Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture. We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. Come join our team as we develop new ways to improve the lives of working Americans. About the role: As a Senior Customer Success Manager at Branch, you will manage onboarding and ongoing operational initiatives for some of our most strategic customers and partners. You will act as the subject matter expert of the relationship, be the go-to technical advisor for customers, and collaborate Please mention the word LUCK and tag RMjAwMTo0MWQwOjMwMzo5NzdmOjox when applying to show you read the job post completely (#RMjAwMTo0MWQwOjMwMzo5NzdmOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Required Skills

consultant technical voice manager financial senior operational