Intercom: Customer Support Specialist

Unknown
Remote Remote Full-time 🌐 English
UN
Posted: April 22, 2026
Added to JobCollate: April 22, 2026

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Intercom is seeking a Customer Support Specialist to be the primary contact for global customers, resolving complex product issues. The ideal candidate has 2+ years of SaaS customer support experience and excellent communication skills, with an empathy-driven approach.

Job Description

Headquarters: Remote URL: https://intercom.com Intercom is growing its customer support team to provide world-class support to our global customer base. You'll be the first point of contact for our customers and help resolve complex product issues.2+ years of customer support experience, ideally in SaaSExcellent written and verbal communication skillsEmpathy-driven approach to pro

Full Description

Headquarters: Remote URL: https://intercom.com Intercom is growing its customer support team to provide world-class support to our global customer base. You'll be the first point of contact for our customers and help resolve complex product issues.2+ years of customer support experience, ideally in SaaSExcellent written and verbal communication skillsEmpathy-driven approach to problem solving To apply: https://weworkremotely.com/remote-jobs/intercom-customer-support-specialist