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General TaskerEarn extra income on your terms!Join Airtasker, the community platform connecting people ready to work with those who need jobs done. With Airtasker, you decide when and where you work—choose tasks that match your skills, set your own rates, and work as much or as little as you want.No startup fees, no monthly costs—just a straightforward way to turn any skill into extra income or build a career at your own pace. Our task categories are unlimited, from Home Maintenance and Cleaning to Errands, Skilled Trades (Electrician, Plumber, Mechanic), Party and Event Help, Creative Services (Photography, Graphic Design), Accounting and more!Get started today!Why Join Airtasker?Flexible income: Be your own boss, set your own hours, and choose tasks that fit your schedule.Easy start: Most tasks require no special licensing or vetting, so you can start right away.Wide variety of tasks: Find everything from handyman work and pet care to skilled trades and creative gigs.Build your reputation: Stand out with reviews, earn badges, and increase your visibility to customers.Lower fees for loyal Taskers: Complete more tasks to enjoy lower service fees over time.Requirements:Age 18 or olderOwn an iPhone or Android smartphoneHave the tools and skills for accepted jobsCommit to excellent customer serviceKeep work on the platform so we both earn!No need to apply—simply sign up on Airtasker.com, browse available tasks, and start makingoffers today! Start earning now!Originally posted on Himalayas
DescriptionGENERAL SUMMARY:Under the supervision of the Clinical Director, the Registered Nurse oversees primary caseload of Hospice patients and provides skilled professional nursing care to them, their families and caregivers as prescribed by the physician and in compliance with the Hospice Medicare Conditions of Participation, Pennsylvania Hospice licensure laws and agency policies and procedures. Provides the initial assessment and comprehensive nursing assessment of patient needs and collaborates to develop the Hospice Interdisciplinary Team (IDT) plan of care. Implements the plan of care and reevaluates and revises the plan of care relative to the patient's nursing needs to provide appropriate, comprehensive and responsive goals and interventions. Works closely with other members of the IDT to ensure all patient and family care needs are being met. Provides supervision to Hospice Aides/Homemakers. Type of supervision exercised: none. Jobs reporting to this position: none. EDUCATION:Graduate of an accredited Nursing Program required. Bachelor's Degree in Nursing preferred. Certified Hospice and Palliative Nurse (CHPN) certification preferred. WORK EXPERIENCE:Has minimum of one (1) year general nursing preferred with current hospice, home health, medical, surgical or critical care experience. Experience with pain and symptom management interventions preferred. Ability to work within an interdisciplinary setting. Understanding of Hospice philosophy, principles of death/dying. SPECIAL EMPLOYMENT REQUIREMENTS:Possession of a current license as a Registered Nurse issued by the Pennsylvania State Board of Nurse Examiners required. Must be cleared by PA State Police criminal history check. Valid PA driver's license and available transportation during all working hours required. Maintains regular attendance. Functions independently, but seeks and accepts guidance from other members of the IDT and members of the community, as deemed necessary and appropriate. Conducts all business activities in a professional and ethical manner. Demonstrates the highest degree of customer awareness by seeking opportunities to identify and meet the needs of internal and external customers. Treats each person as an individual with respect and dignity. Is receptive to questions and criticism, and willing to offer assistance. Demonstrates genuine concern and empathy. Maintains accountability for patient satisfaction throughout the episode of care. Displays a willingness to utilize problem-solving techniques to ensure appropriate interventions and resolutions. Must maintain a professional attitude and demeanor and be able to communicate effectively and relate courteously and cooperatively with patients, caregivers, colleagues, supervisors, co-workers and all others. Must be able to demonstrate optimism, enthusiasm and willingness to work constructively with other health care team members and reflect concern for the well-being of patients and employees. Interacts with all staff in a positive fashion supporting the mission and vision of the organization. Visual/hearing ability must be sufficient to comprehend written/verbal communication. Needs excellent verbal communication skills. Able to effectively manage stress. Possess Manual dexterity sufficient for writing, keyboarding and telephone operation Must maintain confidentiality of patient information. Consistently performs all of the above in a friendly, courteous manner. ACCIDENT OR HEALTH HAZARDS:Occasional exposure to blood and body substances. Exposure to needle sticks possible. WORKING CONDITIONS:Works in a well-lit office environment and in varying conditions in patient homes (where conditions may be less than desirable).Originally posted on Himalayas
DescriptionWho we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors®. We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Registered Nurse (RN) Case Manager is a key member of a cross-functional care team, driven by their mutual devotion to serve others. Members view Case Managers as their personal care guides, advocating for them during some of the most challenging times of their life-facing catastrophic illness, injury or acute and chronic medical conditions. The Case Manager's clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care. Location: This position is located at our Dublin, OH campus with hybrid flexibility. Available Shifts: 9am-6pm, 10am-7pm, 11am-8pm, 12pm-9pm, or 1pm-10pm (no weekends or holidays) What you'll do (Essential Responsibilities) Identify members for specific case management and/or chronic condition management activities using established screening criteria. Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts. Provide education and guidance to members and providers to successfully navigate healthcare complexities. Maintain high quality of care by adhering to therapeutic standards, measuring health outcomes against member care goals and standards, making/recommending necessary care adjustments, and following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act and other governing agency regulations. Document all activities specific to members, caregivers, providers, facilities and clients in appropriate databases. Maintain collaborative relationships amongst health care teams through effective communication, responsiveness, building rapport and collaborative problem solving. Assist members and clients with wellness activities, enhanced benefits and behavioral incentives. All other duties as assigned. What you'll bring (Qualifications) Licensure: Current and Active license in good standing as a Registered Nurse (RN) in Ohio required. Education: Bachelor of Science in Nursing (BSN) preferred. Certification: Active Certification in Case Management (CCM) preferred. Experience: 2+ years of clinical experience with direct patient care required; 5+ years preferred. Experience in case management/coordination of programs and services preferred. Excellent verbal and written communication skills. Comfortable communicating with members and providers via phone regularly throughout the day. Ability to communicate effectively with members and providers in implementing clinical services; Translate complex clinical concepts for non-clinical audiences. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for youCompensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should knowInternal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.Originally posted on Himalayas
Join our team as an Operations Market Lead - Europe South and drive repair quality, cost efficiency, and vehicle availability across the market. As a key member of the Market Leadership Team, you'll lead Regional Technicians and Damage Control Managers, own the Maintenance & Repair budget, and optimize the internal and external workshop network. We offer a collegial atmosphere, personal development opportunities, and a camper budget to experience the #happyroadsurfing lifestyle.RequirementsDegree or Apprenticeship in Mechanical Engineering, Automotive Technology, or similar technical field8+ years of experience in fleet maintenance, repair, or workshop management3+ years of direct people management experience, preferably in a technical and operational environmentStrong analytical and budgeting skills with a focus on efficiency and qualityConfident leader with excellent communication and stakeholder management skillsProficient in maintenance or fleet management systems (e.g., SAP, Oracle)BenefitsTEAM SPIRIT & TEAM EVENTSPERSONAL DEVELOPMENTCAMPER BUDGETOriginally posted on Himalayas
The RoleAs a Mid-Market Account Executive specializing in Specialty Contractors at Clearstory, you’ll play a critical role in driving revenue growth by identifying, engaging, and closing new business opportunities. You’ll manage the full sales cycle—from initial outreach to signed contracts—while delivering an exceptional experience to prospective customers.We’re seeking candidates with project management experience at mid-sized Specialty Contractors who have managed costs and change orders. If you’re ready to transition into SaaS sales and help expand Clearstory’s market presence, this role is for you.Success in this role requires a hunter mentality, a consultative approach to sales, and the ability to connect with stakeholders at all levels. If you thrive in a fast-paced, high-growth environment and are passionate about solving customer pain points with innovative technology, we want to hear from you.Key outcomes you will own and driveEngage & Build Relationships – Proactively connect with construction professionals via phone, email, and other channels to understand their challenges, uncover pain points, and identify opportunities to provide impactful solutions.Exceed Sales Targets – Consistently achieve or surpass monthly and quarterly sales activity and revenue goals, driving sustained growth for both Clearstory and our customers.Own the Full Sales Cycle – Lead accounts from initial outreach through business development, prospecting, product specifications, contract negotiations, and signing—ensuring a seamless post-sales experience.Strategically Expand Territory – Develop and execute data-driven prospecting plans to build a strong pipeline, establish credibility, and create new business opportunities.Research & Identify Key Players – Leverage networking and research to map out accounts, engage decision-makers, generate interest, and uncover business requirements.Deliver Compelling Product Demonstrations – Conduct engaging, value-driven virtual and in-person software presentations to showcase how Clearstory transforms workflows and maximizes efficiency.Become a Trusted Expert – Develop a deep understanding of Clearstory’s platform, competitive landscape, and industry trends to position yourself as a knowledgeable and consultative resource for potential customers.RequirementsMust-HavesHigh-Energy, Results-Driven Team Player – You bring enthusiasm, resilience, and a collaborative mindset to every interaction.Industry Knowledge (Mandatory) – Minimum 3–5 years of experience in the Commercial Construction industry working as a Project Manager for a Specialty Contractor.Proven Sales Excellence (Preferred) – 2+ years of demonstrated success in software sales, preferably B2B, with experience selling to decision-makers at all levels of an account.Quota-Crushing Track Record – Consistently exceeds sales targets, driving strong revenue growth.Consultative Selling Expertise – Experience with solution-based sales methodologies, effectively uncovering needs and aligning solutions to customer challenges.Pipeline & Forecasting Mastery – Strong ability to develop, manage, and accurately forecast sales pipelines.Outstanding Communicator – Exceptional verbal and written communication skills with the ability to engage customers effectively via phone, email, and virtual meetings.Entrepreneurial & Adaptable – Thrives in a fast-paced, dynamic environment, taking initiative and ownership of results.Relationship Builder – Skilled in establishing trust with prospects and customers, fostering long-term partnerships.Education & Experience – BA/BS degree or equivalent experience preferred.Must be located in the Western RegionAbout YouWe want you to be a part of the Clearstory success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you! Embody our core valuesBe CuriousCustomer ObsessionKeep It SimpleRaise the barPassion and enthusiasm for your work and the CompanyLoves to take the initiativeAn upbeat, positive and good-to-be-around attitude.Sense of humor.Is a “doer” with a hands-on approachVery high energy.Commitment to excellence.Operationally focused - thinking about the entire business and not just your role.Bright, quick, articulate, able to influence without direct authority, excellent presentation and interpersonal skills, and able to adapt to different outside constituencies.Ability to influence peers, operational managers, and executive team.People willingly seek out your advice in the planning phase of decisions.Strong entrepreneurial nature and approach.You foster trust and accessibility.Strong prioritization skills.Aggressive drive with a can-do attitude.Ability to build relationships and earn the respect of other teams.Organizational tolerance: able to work with ambiguity and constant change.Genuine passion for customer service.Enjoys and has implemented change.Believes strongly in his/her abilities.The Company You’ll JoinWe are a first-of-its-kind, category-defining software that is revolutionizing the commercial construction industry. Clearstory is digitizing and automating the change order process inside the commercial construction industry. Regardless of what financial software a construction company uses internally, they can use us to share costs with the companies they work with. This is why our integrations team is so critical to our company’s success!Just as TurboTax did for tax documents and Bill.com did for accounts receivable and accounts payable, Clearstory is doing the same for change order communication between construction companies.The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets, and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data entry into spreadsheets.At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor-to-customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a Series B 100% SaaS company with impressive credentials for a company at our stage.The Team You’ll Be Surrounded ByIn addition to experienced SaaS sales, marketing, engineering, and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges firsthand and have built a category-defining product that serves the user first.You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers.More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry.The OpportunityAs an early member of the team, you will have an exceptional level of impact on the development and iteration of our Company and the workplace culture itself. This is your chance to join a team that is bringing game-changing technology to a stagnant, static, pen-and-paper part of the commercial construction industry.This is an earlier-stage company and as such you will have many intangible benefits that go along with that opportunity such as the ability to influence the culture of your workplace, the ability to make an immediate impact with a product that already has an established product market fit and a healthy and growing user base as well as significant product influence.BenefitsAbility to work with a new product category that has already found product market fitRemote work schedule Executive interaction regularlyCompetitive market-rate salary for a Series A companySubsidized healthcare, vision, and dentalEarly equity!We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at recruiting@Clearstory.build. As a company, we value fairness, collaboration, communication, and leadership and build our teams around these values.Originally posted on Himalayas
At V7, we're building AI platforms that help humans do their best work at incredible scale and speed. We're looking for a Technical Account Manager to join our high-velocity sales and customer success org.RequirementsManage customer relationships in a SaaS environmentDrive account growth and expansionBuild and present AI agents to customersPartner with AEs and SEs to ensure smooth post-sale handoffBe a strong communicator and hold a roomBenefitsOpportunity to work with a fast-growing companyChallenging and dynamic work environmentChance to shape the TAM function as the company scalesOriginally posted on Himalayas
LOCATIONRemote Work-at-HomeJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, On-site InterviewPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.This position supports customer service for mortgage customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.POSITION RESPONSIBILITIESKey Responsibilities:Handle inbound customer calls in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issuesEscalate customer issues to the appropriate staff and managerial for resolution as neededEnsure first call resolution through problems solving and effective call handlingFollow the processes of the Client program and perform all tasks in a courteous and professional mannerUtilize knowledge base and training to accurately answer customer questionsCreate and maintain customer CRM records with accurate call detailsAccurately document call resolution in appropriate systemsStrictly follow client process for handling financial issues and inquiriesComply with requirements surrounding confidential information and personal informationFollow all required scripts, policies, and proceduresAdhere to all attendance and work schedule requirements including all scheduled trainingCANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:RequiredMust be 18 years of ageHigh School Diploma or EquivalentThe ability to multi-task using multiple screens and systems while talking on the phone with customers.The ability to type swiftly and accurately 30-45 Words per minuteThe ability to read and speak English fluentlyFamiliarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranetBasic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)Excellent organizational, written, and oral communication skillsThe ability to multi-task across multiple systems and screens while speak to customers.Must be customer service oriented (empathetic, responsive, patient, and conscientious)Strong team orientation and customer focus with a positive attitudeHighly reliable with the ability to maintain regular attendance and punctualityAptitude for issue identification and problem solvingThe ability to thrive in a fast-paced environment where change and ambiguity are prevalentAn aptitude for conflict resolution and problem solvingThe ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handlingExcellent interpersonal skills and the ability to build relationships with your team and customersPreferred Relevant experience in banking or financial services is a plusExperience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plusCONDITIONS OF EMPLOYMENTAll MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!PHYSICAL REQUIREMENTSThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.REASONABLE ACCOMMODATIONConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.DIVERSITY AND EQUALITYAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.DISCLAIMERThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.Originally posted on Himalayas
General TaskerEarn extra income on your terms!Join Airtasker, the community platform connecting people ready to work with those who need jobs done. With Airtasker, you decide when and where you work—choose tasks that match your skills, set your own rates, and work as much or as little as you want.No startup fees, no monthly costs—just a straightforward way to turn any skill into extra income or build a career at your own pace. Our task categories are unlimited, from Home Maintenance and Cleaning to Errands, Skilled Trades (Electrician, Plumber, Mechanic), Party and Event Help, Creative Services (Photography, Graphic Design), Accounting and more!Get started today!Why Join Airtasker?Flexible income: Be your own boss, set your own hours, and choose tasks that fit your schedule.Easy start: Most tasks require no special licensing or vetting, so you can start right away.Wide variety of tasks: Find everything from handyman work and pet care to skilled trades and creative gigs.Build your reputation: Stand out with reviews, earn badges, and increase your visibility to customers.Lower fees for loyal Taskers: Complete more tasks to enjoy lower service fees over time.Requirements:Age 18 or olderOwn an iPhone or Android smartphoneHave the tools and skills for accepted jobsCommit to excellent customer serviceKeep work on the platform so we both earn!No need to apply—simply sign up on Airtasker.com, browse available tasks, and start makingoffers today! Start earning now!Originally posted on Himalayas
Our MissionWe empower everyone to reimagine a home they love.At Geomagical Labs (IKEA), we build spatial, 3D, and AI-powered experiences that help millions of people imagine, plan, and furnish their homes with confidence, turning real spaces into intelligent, explorable digital environments.The RoleWe’re looking for a Lead Product Manager who loves to build, explore, and ship amazing products.This role is focused on early-stage product experiences and experimentation, launching new ideas, learning fast, and helping shape what’s worth scaling next. You’ll work in technically rich areas such as room scanning, space understanding, Machine Learning, Computer Vision, and 3D graphics.You’ll start by helping drive new experiences and exploratory bets, and you’ll also act as a force multiplier across the product organization, stepping in to support, unblock, or accelerate other product areas when needed.This is a senior individual contributor role with high trust, high autonomy, and real impact.You will:Launch and validate early-stage product experiments to test ideas and learn quickly.Prototype new ways to interact with rooms, products, and spaces using 3D and spatial technologies.Act as a builder and leader in ambiguous problem spaces where the path forward is not yet defined.Transform technical capabilities in AI, Machine Learning, and Computer Vision into lightweight and testable experiences.Partner with engineering teams on execution including backlog shaping, sprint planning, and prioritization.Create clear narratives, demos, and slides to translate technical inputs into product direction for stakeholders.Actively contribute across the portfolio by stepping in to support other PMs and helping shape the broader product strategy.How we work:High trust, high ownershipSmall teams solving hard problemsPragmatic, outcome-driven product cultureClose collaboration across the US and EuropeRequirementsWho you areYou’re a senior product builder with strong technical fluency.You likely:Have 8+ years of experience in Product Management or closely related technical rolesHave built 0→1 products or experiments in complex environmentsAre comfortable collaborating deeply with ML- and Computer Vision–heavy teamsCan reason about data, models, system trade-offs, and technical constraintsAre an excellent communicator — written, visual, and verbalEnjoy being a multiplier across teams, not just owning “your” areaBonus points if you:Have been a founder or early-stage builderHave worked on AI-heavy, 3D, graphics, or spatial productsLove prototyping, demos, and early validation more than polished roadmapsBenefitsBig role --- Highly-visible product used by tens of millions.Interesting technology --- Convergence of mass-scale product usage, lovable UI, hybrid client-cloud architecture, modern 3D graphics, and breakthrough visual AI.Flexible location --- Our team is distributed globally, any nearby timezone is great as long as you are a USA resident, and can overlap with both US Pacific and Europe CET work hours for meetings as needed. Eastern Time is preferred.USA base salary ranges from $180,000 to $230,000 (determined by location, skill, and experience), plus annual performance bonus, based on team & company OKRs. Excellent health and retirement benefits.Originally posted on Himalayas
This is a remote position.WorkBetterNow(www.workbetternow.com) provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you’re in the right place.We are looking forProfessionals living in LATAM and the Caribbean,proficient in English, who align with our company's core values. The ideal candidate is someone seeking remote work, valuing work-life balance, and demonstrating stability, commitment, and eagerness for career development.Our Core ValuesPut our Talent firstPursuit of excellence/continuous learningIntegrity and transparencyOwnership mentalityPursuit of growthExcellent attitudeJob Description:We are seeking a detail-oriented and proactive Estimator Assistant to provide critical support to our estimating team. This role involves administrative tasks, data collection, cost research, and direct assistance in preparing estimates. The ideal candidate will be highly organized, analytical, and able to manage multiple priorities while maintaining accuracy and efficiency.Responsibilities:Assist the estimator with gathering, organizing, and managing project documentation.Prepare and maintain spreadsheets, reports, and cost databases.Handle incoming communications and follow up on requests related to estimating projects.Collect and compile data on materials, labor, and equipment costs.Research subcontractor and supplier pricing for inclusion in estimates.Support estimators in performing quantity takeoffs and measurements.Accurately input project data into estimating software and spreadsheets.Assist in reviewing plans, drawings, and specifications to prepare preliminary cost assessments.Contribute to cost breakdowns for labor, materials, and equipment.Maintain well-organized records of estimates, quotes, proposals, and supporting documentation.Ensure all estimate-related files are accurate, up to date, and stored appropriately.Assist in preparing reports and presentations for management or client review.Requirements2+ years of experience in construction estimating or related roles preferredProficient writing and spoken English (including top grammar skills), C1 or C2Associate’s or bachelor’s degree in construction management, engineering, business administration, or related field preferred.Experience: Previous administrative, estimating, or construction-related support experience is an asset.Proficiency in MS Office Suite (Excel, Word, Outlook).Familiarity with estimating software or databases preferred.Strong organizational and time-management skills.High attention to detail and accuracy.Ability to handle multiple tasks and meet deadlines.Expertise with Microsoft 365 (Formerly known as Microsoft Office)Appropriate work-from-home environmentTechnical RequirementsProcessor: Intel 11th Gen (or equivalent AMD Ryzen 5000 series) for Windows users and M2 for MacsRAM: 16 GB minimum25 - 50 Mbps Internet Speed (Min)USB headset with noise-canceling (ideally)BenefitsCompensation & GrowthAt WorkBetterNow, we believe in rewarding commitment and supporting long-term success. Our pay structure ensures your compensation evolves with your experience and tenure.0-3 months: $1,200 USD/monthAfter 3 months: You’ll receive a $50 monthly Wellness Bonus to support a healthy and balanced work life (total: $1,250/month).After 1 year: Salary increases to $1,340 USD/monthAfter 2 years: Salary increases to $1,480 USD/monthAfter 3 years: Salary increases to $1,540 USD/monthAfter 4 years: Salary increases to $1,600 USD/monthAnnual Adjustments: You’ll also receive a raise each year and company-wide compensation adjustments as we continue to grow together.Benefits & PerksWork-Life Balance100% remote work — enjoy the comfort and flexibility of working from home18 paid vacation days + U.S. federal holidaysPaid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)Career SupportA dedicatedTalent Coordinatorwho serves as your guide and liaison between you, WorkBetterNow, and your assigned company—helping you navigate your role and continue growing professionally.A supportive, people-first environment where your voice matters.Originally posted on Himalayas
Wir, Moritz Kulman & Team, sind ein wachsendes Beratungsunternehmen mit klarem Leistungsanspruch und regionalem Fokus auf die Landkreise Rottal-Inn und Passau. Unser Ziel ist es, Mandanten strukturiert zu begleiten und messbare Mehrwerte zu schaffen. Dafür suchen wir keine klassische „Sachbearbeitung“, sondern ambitionierte Persönlichkeiten, die mitdenken, Verantwortung übernehmen und sich fachlich wie persönlich weiterentwickeln möchten. Wer langfristig mehr möchte als einen reinen Bürojob, ist bei uns richtig. Aufgaben - Organisation und Steuerung von Mandantenterminen - Vorbereitung und strukturierte Aufarbeitung von Beratungsgesprächen - Unterstützung bei der Analyse und Auswertung individueller Finanzsituationen - Eigenständige Kommunikation mit Mandanten - Optimierung interner Abläufe und Prozesse - Schrittweise Übernahme von mehr Verantwortung bei entsprechender Entwicklung Qualifikation - Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation - Zielorientierte und strukturierte Arbeitsweise - Sicheres Auftreten und kommunikative Stärke - Eigeninitiative und Leistungsbereitschaft - Interesse an wirtschaftlichen Zusammenhängen - Wunsch nach persönlicher und beruflicher Weiterentwicklung Benefits - Klare Entwicklungsperspektive mit wachsender Verantwortung - Mentoring & direkte Zusammenarbeit mit der Führungsebene - Moderne, dynamische Arbeitsatmosphäre - Flexible Gestaltungsmöglichkeiten - Perspektive auf weiterführende Rollen bei entsprechender Performance Wenn Sie Verantwortung suchen, unternehmerisch denken und sich nicht mit Durchschnitt zufriedengeben, freuen wir uns auf Ihre Bewerbung. Find more English Speaking Jobs in Germany on Arbeitnow
Security Accent ist eine spezialisierte Beratung für Identity & Access Management (IAM) in Europa und der MEA-Region. Wir liefern wirkungsvolle Lösungen in IGA, PAM und Access Management für Enterprise-, Regierungs- und Kritische-Infrastruktur-Kunden. Unser Leistungsspektrum reicht von Strategie und Architektur über Implementierung bis hin zum laufenden Betrieb, unterstützt durch Partnerschaften mit führenden IAM-Anbietern. Werden Sie Teil unseres wachsenden Teams, das Expertise, Innovation und den Antrieb schätzt, digitale Identitäten sicherer zu machen. Aufgaben Marktverantwortung & Wachstum Entwicklung und Umsetzung von Business-Development-Strategien in Francophone Europe und/oder dem Middle East Identifikation und Verfolgung von Geschäftsmöglichkeiten in verschiedenen Branchen (Finance, Energy, Public Sector, Manufacturing, Healthcare etc.) Durchführung von Wettbewerbsanalysen und klare Positionierung der Security Accent Alleinstellungsmerkmale Aufbau und Pflege einer planbaren, qualitativ hochwertigen Sales-Pipeline Enterprise Sales & Account Management Steuerung des gesamten B2B-Sales-Cycles (Lead-Generierung → Qualifizierung → Angebot → Verhandlung → Abschluss) Betreuung und Ausbau strategischer Enterprise-Kunden Sicherstellung von Kundenzufriedenheit und langfristiger Bindung Enge Zusammenarbeit mit internen Bereichen (Advisory, Development, Delivery, Managed Services) zur Erstellung überzeugender Angebote Strategische Partnerschaften Aufbau und Pflege von Partnerschaften mit Technologieanbietern (IAM, Cybersecurity, PAM, CIEM etc.) Entwicklung von Beziehungen zu regionalen Integratoren, Distributoren und Ecosystem-Partnern Identifikation und Umsetzung gemeinsamer Go-to-Market- und Co-Selling-Initiativen Kundenkommunikation & Positionierung Durchführung von Gesprächen und Präsentationen auf C-Level Analyse von Kundenanforderungen und Entwicklung passender Lösungsansätze Repräsentation des Unternehmens auf Konferenzen, Events und Branchenforen Forecasting & Reporting Pflege und Aktualisierung des CRM inklusive Forecasting Erstellung von Sales-Reports, Marktanalysen und Umsatzprognosen Mitwirkung an der jährlichen Vertriebsplanung und regionalen Strategie Qualifikation Fachliche Kompetenzen Nachweisbare Erfahrung im B2B-Enterprise-Sales oder Business Development (idealerweise im Bereich Cybersecurity, IAM oder IT-Services) Fundiertes Verständnis von IAM-Konzepten (IGA, AM, PAM, CIEM, Authentication, Zero Trust) Erfolgreiche Historie beim Erreichen oder Übertreffen von Umsatzzielen Erfahrung mit internationalen Kunden in Francophone Europe und/oder dem Middle East Fähigkeit, belastbare Beziehungen auf Executive- und technischer Ebene aufzubauen Persönliche Kompetenzen Ausgeprägte Kommunikations-, Verhandlungs- und Präsentationsstärke Unternehmerisches Denken mit klarer Hunter-Mentalität Hohe emotionale Intelligenz und Kundenorientierung Selbstständige, strukturierte Arbeitsweise in einem wachstumsorientierten Umfeld Sprachkenntnisse Englisch verhandlungssicher Deutsch verhandlungssicher Benefits Internationales Umfeld: Diverse, kollaborative Teams in europäischen Standorten (englisch- und deutschsprachig) Weiterentwicklung: Strukturierte Learning & Development Programme, Wissensaustausch, interne Tech-Talks Vergütung: Wettbewerbsfähiges Fixgehalt plus leistungsabhängige Provision/Accelerators (OTE), betriebliche Altersvorsorge und Zusatzleistungen Haben wir Ihr Interesse an dieser spannenden Position geweckt? Dann bewerbe dich gleich hier oder telefonisch. Bewerbungen über Join oder| Telefon: 061965820170 Find more English Speaking Jobs in Germany on Arbeitnow
Die BaehrBots GmbH ist ein innovatives Start-up im Herzen von Dresden, das sich auf die Entwicklung von algorithmischen Handelssystemen für den Strommarkt spezialisiert hat. Wir gestalten aktiv die Zukunft der Energiebranche mit – durch automatisierte Handelsstrategien, digitale Marktkommunikation und smarte Datenverarbeitung. Als junges, wachsendes Team bieten wir dir ein freundliches, kollegiales Arbeitsumfeld mit flachen Hierarchien, häufigen Team-Events und viel Raum für deine Ideen. Wir arbeiten aus einem modernen Coworking Space mitten in Dresden – zentral und gut angebunden. Aufgaben Handel & Marktanalyse Aktiver Handel von Strom an den relevanten Märkten (Day-Ahead, Intraday) Kontinuierliche Analyse von Marktentwicklungen, Preistreibern und Fundamentaldaten Identifikation von Handelsmöglichkeiten und Marktineffizienzen Risikomanagement und Positionsüberwachung Strategieentwicklung & Algorithmen Entwicklung und Konzeption neuer algorithmischer Handelsstrategien Übersetzung von Markt-Insights in konkrete Trading-Logiken und Algorithmen Backtesting und Performance-Analyse von Handelsstrategien Kontinuierliche Optimierung bestehender Algo-Strategien Technische Zusammenarbeit Enge Kooperation mit unserem Entwicklerteam zur Implementierung von Strategien Definition technischer Anforderungen und Spezifikationen für neue Features Testing und Validierung neu entwickelter Strategien/Algorithmen im Live-Betrieb Feedback zur Weiterentwicklung unserer Inhouse-Trading-Plattform Qualifikation Fachliche Qualifikationen Abgeschlossenes Studium in Energiewirtschaft, BWL, VWL, Mathematik, Physik oder vergleichbar Idealerweise mehrjährige Erfahrung im Stromhandel (Day-Ahead/Intraday) Fundiertes Verständnis der europäischen Strommärkte und deren Mechanismen Kenntnisse in quantitativen Methoden und statistischer Analyse Technische Fähigkeiten Erfahrung mit algorithmischem Trading oder starkes Interesse an der Entwicklung automatisierter Handelsstrategien Verständnis für Programmierung, Datenstrukturen, APIs und Trading-Systeme Analytisches Denken und Affinität zu datengetriebenen Entscheidungen Persönliche Kompetenzen Ausgeprägte analytische und konzeptionelle Fähigkeiten Strukturierte, präzise Arbeitsweise mit hoher Zahlenaffinität Teamgeist und Freude an interdisziplinärer Zusammenarbeit Benefits Was wir bieten: Einblick in die komplexe und spannende Welt des algorithmischen Energiehandels Praktische Anwendung deiner Programmierkenntnisse in einem realen Marktkontext Flexible Arbeitszeiten und Möglichkeit, teilweise im Home-Office zu arbeiten Ein engagiertes, hilfsbereites Team mit regelmäßigen Team-Events Kurze Entscheidungswege und viel Verantwortung von Anfang an Moderne Infrastruktur in zentraler Lage im Coworking Space Dresden Klingt gut? Dann sende uns bitte deinen Lebenslauf sowie – falls vorhanden – weitere aussagekräftige Unterlagen zu. Wir freuen uns auf deine Bewerbung und darauf, gemeinsam mit dir die Energiezukunft zu gestalten! Find more English Speaking Jobs in Germany on Arbeitnow
Who we are:ShorePoint is a fast-growing, industry recognized and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint subscribes to a “work hard, play hard” mentality and celebrates individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers. We are equally passionate about an environment that supports creativity, accountability, diversity, inclusion and a focus on giving back to our community. The Perks:As recognized members of the Cyber Elite, we work together in partnership to defend our nation’s critical infrastructure while building meaningful and exciting career development opportunities in a culture tailored to the individuals technical and professional growth. We are committed to the belief that our team members do their best work when they are happy and well cared for. In support of this philosophy, we offer a comprehensive benefits package, including major carriers for health care providers. Highlighted benefits offered: 18 days of PTO, 11 holidays, 85% of insurance premium covered, 401k, continued education, certifications maintenance and reimbursement and more.Who we’re looking for:We are seeking a Lead Security Architect who possesses deep technical mastery in designing resilient, enterprise-grade security frameworks. You will serve as the strategic visionary and technical anchor, ensuring our mission-critical systems are inherently secure by design and aligned with evolving federal defense standards. In this role, the Lead Security Architect will bridge the gap between complex engineering requirements and executive risk management orchestrating the transition to a robust Zero Trust environment. This is a unique opportunity to shape the growth, development and culture of an exciting and fast-growing company in the cybersecurity market.What you’ll be doing:Lead the design and evaluation of enterprise security architectures, ensuring all systems align with Zero Trust Architecture (ZTA) principles and organizational cybersecurity guidelines.Serve as the primary technical liaison between enterprise architects and systems security engineers to ensure security controls are correctly allocated and implemented.Convert complex operational needs and stakeholder security interests into detailed technical requirements and functional specifications.Provide critical input to the Risk Management Framework (RMF) process, including the development of system life-cycle support plans and operational procedures.Manage security requirements throughout the acquisition life cycle, from drafting statements of work to evaluating vendor-proposed security designs for adequacy.Perform regular security reviews and design modeling to identify architecture gaps, developing comprehensive risk management plans to address vulnerabilities.Categorize systems and define clear security boundaries, documenting the protection needs for information systems and networks.Advise senior leadership and authorized officials on design concepts, project costs and the potential adverse effects of identified vulnerabilities.What you need to know:Deep proficiency in describing and documenting IT architectures using frameworks such as TOGAF, DoDAF or FEAF, with a focus on integrating security into the full system development life cycle.Mastery of Zero Trust Architecture (ZTA) principles, including identity management (PKI, Oauth, SAML), micro-segmentation and secure cloud/hybrid IT delivery models like DevOps and Agile.Comprehensive knowledge of NIST 800-series, FedRAMP and the Risk Management Framework (RMF) to ensure systems meet stringent federal and defense cybersecurity standards.Technical expertise in network security (TCP/IP, VPNs, firewalls), encryption algorithms and the ability to design countermeasures against complex cyber threats and vulnerabilities.Ability to translate operational requirements into technical protection needs and effectively communicate risk and design concepts to both technical experts and executive stakeholders.Must have’s:10+ years of professional experience in cybersecurity, including 5+ years in security architecture or a senior technical roleOne or more of the following certifications: (ISC)2 Certified Information Security Professional (CISSP), GIAC Security Enterprise Architect (GSEA) or GIAC Defensible Security Architecture (GDSA).Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking.Demonstrated experience architecting secure enterprise systems using Zero Trust Architecture (ZTA) principles.Applicants must be a U.S. citizen and eligible to obtain and maintain a security clearance, in compliance with federal contract requirements.Beneficial to have:Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Engineering or a related field.Where it’s done:Remote (Herndon, VA).Originally posted on Himalayas
Overview As a Pre-Sales Consultant, you are the technical and functional authority within the sales process. You play a critical role in driving commercial success by translating customer needs into compelling, value-driven Ultimo solutions. You combine deep product expertise with commercial awareness, supporting Account Executives in complex sales cycles, tenders, and strategic opportunities. Through powerful demonstrations, accurate estimations, and trusted advisory, you enable customers to clearly see the value of Ultimo. Internally, you act as a knowledge leader — continuously sharing insights about new product developments, market trends, and customer requirements to strengthen our overall sales performance. Key Responsibilities Customer Advisory & Solution Design Deliver substantive, technical, and functional advice aligned to customer requirements. Translate business challenges into tailored Ultimo solutions that clearly demonstrate value and ROI. Support sales colleagues in Requirement Management Plans, tenders, and complex bid processes. Provide accurate time and cost estimations for quotations and commercial proposals. Product Demonstrations & Enablement Deliver impactful, customer-focused product presentations and demonstrations. Manage and continuously improve the standard demo environment. Build prospect-specific and customer-specific demonstration environments that reflect real-life use cases. Clearly articulate Ultimo’s differentiators and competitive positioning. Commercial Collaboration Partner closely with Sales to accelerate opportunities from qualification to closing. Contribute to win strategies in complex or strategic deals. Support pipeline growth through technical validation and credibility. Innovation & Knowledge Sharing Attend R&D sprint reviews to stay informed on new features and product developments. Provide structured feedback from customers and the market to Product & R&D. Actively share knowledge within the sales team regarding new functionalities and evolving possibilities in Ultimo software. Continuously refine demo approaches, positioning, and storytelling to reflect market trends. Requirements Minimum 5 years of commercial experience in a SaaS or technology-driven environment. Experience working with Customer Relationship Management (CRM) systems as well as asset intensive industries. Ability to bridge technical depth with commercial impact. Experience supporting tenders, requirement documentation, and structured sales methodologies is a strong advantage. Preferred Education Higher Professional Education (HBO) or University degree in or comparable to: Account Management Business Administration Computer Science Engineering Commercial Economics Sales and Account Management Additional sales and technical training related to the technologies used within Ultimo is a plus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity EmployerOriginally posted on Himalayas
SchooLinks is seeking an Solutions Manager to join our Solutions Team. This role will focus on implementing our Course Planner solutions to allow students on SchooLinks to plan their path forward after graduation.In this role, you’ll be responsible for overseeing the implementation of this product from start to finish, working alongside each customer’s Customer Success Manager. You’ll manage a diverse book of business, including school districts of different sizes and in different regions.This role requires the ability to learn and apply technical configurations, as well as the ability to understand various concepts and terminology related to academic planning. You’ll be coming up with creative solutions to customer needs and explaining complex concepts to customers in a way they can understand.Your Responsibilities Will Include...Serve as the main point of contact for those complex implementation projects with our larger clientsUnderstand data dependencies and help resolve data issuesProblem solve and coordinate data integration with our clients and CSMsWork with customers to understand their specific needs, special situations, and use cases, then identify and implement solutionsContinuously engage with customers to maintain project velocity, generate buy-in, and drive adoptionDiscover and document challenges faced and areas for improvement within our process and productContinuously define, document problems and challenges faced by our partnersAssist the product team with quality assurance and improvement of the productHelp drive adoption and usage throughout implementation periodRequirementsStrong project management skills (understand task dependencies/sequence and manage of tasks)Strong stakeholder management skills 5+ years experience as an implementation specialist or similar role in a B2B SaaS companyAbility to work with data feeds, including reviewing data files, identifying problems, and performing various actions on data (think spreadsheet manipulation at a large scale)Experience with scripting (Python, etc.) and JSON data is a plus but not requiredYou are confident presenting to district stakeholdersClear and concise communicator — the ability to boil down product and engineering jargon into simple and concise customer communications.Positive attitude - you can stay optimistic in high stress situationsProactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it.Benefits100% health care coverage for Employee401K with company matchingDental & Vision Parental LeaveSubsidized gym membershipRemote work stipend Annual team offsiteA reasonable estimate of the on track earnings range for this position is $70,000 - $100,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.Originally posted on Himalayas
Client Experience Support AssociateAbout Scale to WinScale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients.We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future.Scale to Win is hiring a Client Experience Support Associate to deliver fast, high-quality, and technically sound support to our clients during high-impact moments. This role goes beyond traditional support by driving operational excellence, improving client training resources, and helping scale our support systems as we grow.About the Role The Client Experience Support Associate plays a pivotal role in Scale to Win's Customer Experience Organization by ensuring our clients receive fast, high-quality, and technically sound support. This position requires deep product knowledge, strong communication skills, and the ability to navigate complex client needs with urgency and precision. Far beyond a standard support role, this position is instrumental in shaping scalable systems, training materials, and client enablement resources across our growing user base.Core ResponsibilitiesTechnical Support (75%)Quickly become a product expert in all Scale to Win tools and answer in-depth tech-related (e.g., troubleshooting client challenges, feature explanation, and onboarding) questions about our products and the telephony industry. Iterate and build on our client response Slack channels to ensure Scale to Win responds to all customer support inquiries as quickly as possible, ideally within 30 minutes for high-stakes clients, regardless of channel (e.g., Slack, Hubspot, etc.). Utilize and manage email ticketing software to answer questions with empathy, patience, sound reasoning, and accuracy from Scale to Win clients.Lead engaging training for a subset of our new clients while supporting existing clients as needed over Zoom.Internal and External Knowledge Optimization (15%)Utilize and improve our usage of an AI Support co-pilot by using detailed prompts and proactively engaging with gaps in its knowledge.Improve current training materials, identify training gaps, and support the design of new materials as needed. Client Experience Enablement (10%)Support Client Success Managers in their day-to-day activities, including phone number registrations (10DLC, toll-free, and short code), client communication, triaging, or project work. Other Duties as NeededOther Duties as Needed: This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization.Skills and QualificationsYou are curious and love to get to the root of the problem, identify resolutions, and prevent issues from recurring.You welcome feedback and love being coached. Customer and team-centric - you care deeply about the folks you are supporting both externally and internally. Knowledge and experience with SaaS texting and dialing tools and/or experience in the telephony industry (e.g., phone number registrations). The ideal candidate has 1-2 years of experience as an organizer and has worked successfully with organizing tools in the field.Familiarity with Slack, Google Drive, email ticketing, and CRM software (e.g., Hubspot). Strong problem-solving and critical-thinking skills. You don’t bring problems, you bring solutions. High bias towards action, always ensuring follow-through of necessary tasks. Flexibility and adaptability; the position may evolve, and your responsibilities will shift over time.Comfort working in fast-paced, start-up environments and the ability to navigate complex and nuanced situations.Highly detail-oriented.Strong presentation and written communication skillsStrong commitment to progressive values and desire to help the left win.Must have the availability to work one of the following schedules:Sunday - Thursday 11 AM ET - 7 PM ET [we need PST presence]Tuesday - Saturday 11 AM ET - 7 PM ET [we need PST presence]During elections and peak, weekends and evenings will be requiredSalary and Benefits$70,000 yearly salary (base). As part of our commitment to equity, salaries are non-negotiable.This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.401k matching up to 6% after a provisional period.Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave. 16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents.Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents.Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer.Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year.To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals. Travel ExpectationsThis role may require occasional travel to support client meetings, campaign events, trainings, or company gatherings. Travel expectations will vary based on client needs and campaign cycles, particularly during peak election seasons.How to ApplyTo apply for this position, please visit https://scaletowin.com/careers and fill out the application. Be sure to select “Support Associate” from the position dropdown.Interview Process + Timeline Submit resume and applicationInitial interview2nd interview3rd interview Final InterviewReference ChecksThe position will be open until filled, and applications will be reviewed on a rolling basis.Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas.Interview AccommodationsScale to Win is committed to providing all candidates a respectful and inclusive interview process. If you require any accommodations to fully participate in the interview process—such as alternative formats, extended time, assistive technology, or other support—please let us know. You can request accommodations by emailing jobs@scaletowin.com. Scale to Win is an equal opportunity employer. In keeping with our beliefs and goals, no applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Scale to Win also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold. Whether blatant or hidden, barriers to success have no place at Scale to Win. Originally posted on Himalayas
Call Center Operations AnalystJoin our dynamic team as an Operations Analyst in the Membership and Insurance Service Call Center. with a specialty in memberships and insurance services. In this role, you'll harness data driven insights to optimize and enhance our service delivery within a bustling call center setting.The role is remote and scheduled Tuesday through Saturday from 10:45 a.m. to 7:15 p.m. Saturday shifts are mandatory and run from 8:45 a.m. to 5:15 p.m.What You'll Do:Database Management: Oversee and update databases pertinent to memberships and insurance, generating detailed internal and external reportsService Enhancement: Spearhead programs to uplift service delivery, member benefits, and performanceBudget Oversight: Direct and manage budgetary processes, focusing on the intricacies of memberships and insurance, ensuring accurate forecasting and strategic implementationBest Practices: Dedicate time to research and implement best practices, fostering growth and excellence in our call center's approach to membership and insurance servicesReporting: Design and present management reports, ensuring leadership is equipped with the information they need to make strategic decisionsContinuous Improvement: Lead initiatives to refine and revamp processes, ensuring the call center stays ahead of industry standardsCross-Functional Collaboration: Engage with different business units and external vendors on projects, ensuring cohesive operational alignmentCommunication: Serve as a key communication link between the call center, vendors, and other departments, ensuring smooth operationWhat You'll Need:Proficient in Genesys Cloud (GCX) Workforce Management, to support contact center operations, capacity planning, intraday management, and performance monitoring/reporting At least 3 years in business operations, with a preference for those experienced in call center environments, particularly in membership or insurance servicesEffective verbal and written communicationProficiency in Microsoft Office software products, including Outlook, Word, Excel and Access requiredAdditional computer software skills such MS Project and Publisher desiredProfessional organizational and time management skills with the ability to multitask and meet project deadlinesDemonstrated capability in project management and driving operational enhancementsThe starting pay range for this position is:$64,500.00 - $86,100.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance..Remarkable benefits:• Health coverage for medical, dental, vision• 401(K) saving plans with company match AND Pension • Tuition assistance• Floating holidays and PTO for community volunteer programs• Paid parental leave• Wellness programs• Employee discounts (membership, insurance, travel, entertainment, services and more!)Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”AAA is an Equal Opportunity EmployerOur organization participates in E-VerifyThe Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). Originally posted on Himalayas
LOCATIONRemote Work-at-HomeJOB TYPEFull-TimePAY TYPESSalaryBENEFITS & PERKSMANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, AdvancementAPPLICATION DETAILSNo Resume Required, Phone InterviewPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join the team and become a driving force in our growth. The accountant position is accountable for the accounting operations of the company, to include the production of financial reports, maintenance of an adequate system of accounting records, and a comprehensive system of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.-POSITION RESPONSIBILITIESKey Responsibilities:Performs Accounts Receivable functions including invoicing, manual check application, aging reports, and account reconciliationEnters routine journal entries and bank transactionsEnters AP bills and credit card transactions if neededPerforms month-end closing and reconciliationReconciles, investigates, corrects, and adjusts accounting informationPerforms bank reconciliationSupports department peers as neededCANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate for this role would share and understand the high growth objectives of Mass Markets. Demonstrated ability in an accountant role is a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute departmental initiatives. Demonstrated interpersonal skills and oral and written communication skills are a must. Bachelor's degree in accounting or finance1-2 years of accrual basis accounting working experiences including accounts receivable, journal entries, month-end closing and reconciliation, and bank reconciliation.Regular and reliable attendance is an essential function of this positionStrong oral and written communication skills; ability to interact within all levels of the organizationDemonstrates ability to successfully plan, organize and manage projectsDetail-oriented, excellent proofreading and editing skillsAbility to work effectively in a fast-paced environment, organized, able to prioritize and work independentlyExceptionally self-motivated and directedCONDITIONS OF EMPLOYMENTAll MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!PHYSICAL REQUIREMENTSThis job operates in a personal home office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.REASONABLE ACCOMMODATIONConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.DIVERSITY AND EQUALITYAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.DISCLAIMERThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.Originally posted on Himalayas
About Surefire CyberSurefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event.Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-toshoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparencyJob Title: Director-Digital Forensics and Incident Response Location: Remote, USARole: Full time / ExemptCompensation: $185K-$200K What Makes You Stand OutYou are an accomplished cybersecurity professional well-versed in digital forensics and incident response (DFIR), and incident management. Your expertise displays your ability to manage challenging and dynamic consulting environments, where you excel in addressing advanced cybersecurity issues. Thriving under pressure, you consistently exhibit professionalism and are adept at performing risk mitigation and making well-informed decisions. You have hands-on experience in simultaneously managing multiple cybersecurity incidents effectively. Your experience includes coordinating incident response efforts and collaborating with cross-functional teams, as well as external stakeholders including insurance carriers and legal counsel. Demonstrating a commitment to the career development of team members, you have successfully led teams ranging from 3-5 members. You are committed to fostering a collaborative environment, delivering quality based client results, and ensuring a timely resolution while minimizing downtime.How You'll Make An Impact Reporting directly to the Chief Delivery Officer, as a Director, Digital Forensics, and Incident Response, you will have career development and people management responsibility of a team ranging from 3-5 members of Forensic professionals. You will lead and oversee complex client-facing incident response engagements, collaborating closely with your team to guide clients through the entire incident response lifecycle from detection to recovery.Your Role In Action Build and cultivate strong client relationships based on trust, open communication, and collaborative problem-solving.Work closely with the Chief Delivery Officer, the broader Engagement Lead team, and the Forensic Consulting team to lead and oversee active client-facing incident response engagements, to guide clients through the entire incident response lifecycle from detection to recovery.Conduct scoping calls with clients to define the incident scope, objectives, and expectations of each engagement, providing regular client updates.Work closely with the Project Management team, other Engagement Leads and the Forensic Consulting team to ensure effective coordination of resources and expertise on client matters.Provide well-informed solutions that go beyond immediate client challenges to achieve long-term security goals.Communicate complex cybersecurity concepts both internally and externally and produce clear and concise verbal and written reports detailing incident findings, and analysis.Invest in career development and provide mentorship to a team size ranging from 3-5 Forensic professionals and/or members of the Principal Engagement Lead team. Openly share knowledge and information with team members cultivating a culture of continuous learning, and staying up to date on industry trends, emerging threats, and best practices.Collaborate with internal teams, external partners, and clients to refine and document incident response processes and best practices.Partner with Product and Marketing to contribute to Surefire Cyber content and attend various industry conferences or events as needed. Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.Your ExpertiseBachelor’s degree in Cybersecurity, Computer Science, Information Technology, related degree, or relevant professional work experience in these disciplines.Former professional experience in leading and managing active cybersecurity engagements, including incident response, digital forensics investigations, and interaction with clients, legal counsel, and cyber insurers. Former professional experience in providing mentorship and career development, leading teams ranging in size from 3-5 members. Experience in conducting security investigations in Linux and Windows environments.Understanding of cloud platforms and security considerations within AWS (Amazon Web Services), Azure, and GCP (Google Cloud Platform).Knowledge of digital forensic artifacts and tools such as ELK, Axiom, Encase, FTK (Forensic Tool Kit), Volatility, or Open-Source tools. Proficiency in conducting forensic analysis, threat assessments, and post incident reviews. Eagerness to learn from team, grow your knowledge, and teach your colleagues.Ability to provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion.Interview ProcessSubmit interest and application to on our websitePreliminary phone interview with the the Talent & People Team (approx., 30 minutes)Virtual/Teams interview with Engagement Leads (approx., 60 minutes)Virtual/Teams interview with DFIR Consultants (approx., 60 minutes)Virtual/Teams interview with Chief Delivery Officer (approx., 45 minutes)Mock Scenario Interview (approx., 60 minutes)Virtual/Teams interview with CEO (Chief Executive Officer) (approx., 30 minutes)Please note that we reserve the right to modify the process at any time.Benefits for Full-Time Surefire Cyber Team MembersCompetitive compensation plan and total rewards package for team membersRemote workforceGenerous paid time off plan and floating holidaysPaid parental leaveEmployer paid premiums for both team members and their dependents for medical, dental, and visionComprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.Professional development and career advancement opportunitiesWe prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth.Note: Internship roles are not eligible for Surefire’s full-time benefits package. Internship-specific details will be shared during the interview process.Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.Originally posted on Himalayas
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