Jobs in Pakistan

Job Summary:Creative Chaos is looking for a detail-oriented and analytical Data Analyst to join our growing team. In this role, you will leverage data to provide actionable insights and drive informed business decisions. You will be responsible for analyzing complex datasets, generating reports, and collaborating closely with cross-functional teams to support strategic initiatives.Key Responsibilities:Extract, clean, and analyze data from multiple sources to identify trends and patterns.Create and maintain dashboards and reports that provide insights into business performance.Work with stakeholders to define their analytical needs and develop data-driven solutions.Perform ad-hoc analysis to support specific projects or business questions.Collaborate with data engineering and IT teams to ensure data integrity and availability.Present findings and recommendations to stakeholders in a clear and actionable manner.Stay up-to-date with industry trends and best practices in data analysis and visualization.RequirementsBachelor's degree in Data Science, Business Analytics, Statistics, or a related field.3+ years of experience as a Data Analyst or in a similar role.Strong proficiency in SQL for querying databases and conducting data analysis.Experience with data visualization tools (e.g., Tableau, Power BI) to create clear and compelling reports.Familiarity with statistical analysis and data modeling techniques.Excellent problem-solving and critical-thinking skills.Strong attention to detail and accuracy in data analysis.Effective communication skills to present insights to non-technical audiences.Ability to work collaboratively in a team-oriented environment.Proficient in Microsoft Excel and other analytical tools.BenefitsPerks & benefitsPaid Time OffWork From HomeHealth InsuranceOPDTraining and DevelopmentOriginally posted on Himalayas

Job Title: Tech Support SpecialistPosition Type: Full-Time, RemoteWorking Hours: U.S. client business hours (with flexibility for shifts, weekends, or on-call rotation depending on SLA requirements)About the Role:Our client is seeking a Tech Support Specialist to provide timely, effective technical assistance to customers and internal users. This role involves troubleshooting hardware, software, or SaaS issues, resolving tickets, and escalating complex cases to higher-tier teams. The Tech Support Specialist ensures customers feel supported and that technical issues are resolved quickly, accurately, and professionally.Responsibilities:Customer Support & Troubleshooting:Respond to support tickets, calls, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow.Diagnose and resolve Level 1/Level 2 technical issues (password resets, connectivity issues, app errors).Provide step-by-step guidance to customers in non-technical language.Issue Escalation:Escalate unresolved or complex issues to Tier 2/3 support, DevOps, or engineering teams.Document troubleshooting steps before handoff to minimize duplication of work.System Administration (Basic):Perform account provisioning, access permissions, and system resets.Support onboarding/offboarding processes for internal users.Documentation & Knowledge Base:Create and update internal support documentation and FAQs.Document recurring issues and solutions to improve resolution speed.Monitoring & Alerts:Use monitoring tools (Datadog, Splunk, New Relic, or equivalent) to identify issues proactively.Report trends and recurring problems to leadership for root cause analysis.Collaboration:Partner with product, QA, and engineering teams to provide feedback on bugs or feature requests.Share customer insights to improve product functionality.What Makes You a Perfect Fit:Clear, empathetic communicator with strong problem-solving skills.Comfortable working across multiple systems and tools simultaneously.Calm and professional under pressure, especially with frustrated customers.Detail-oriented with strong documentation habits.Required Experience & Skills (Minimum):1–2 years technical support, IT helpdesk, or customer-facing troubleshooting.Experience with ticketing systems (Zendesk, Jira, ServiceNow).Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS, Linux).Strong written and verbal English skills.Ideal Experience & Skills:CompTIA A+, Network+, or equivalent certifications.Experience supporting APIs, integrations, or SaaS platforms.Exposure to monitoring tools (Datadog, Splunk, New Relic).Industry experience in SaaS, IT services, or hardware support.What Does a Typical Day Look Like?A Tech Support Specialist’s day revolves around resolving technical issues and ensuring customers remain productive. You will:Start by checking ticket queues, prioritizing urgent SLA-bound issues.Respond to support tickets and calls, troubleshooting step by step and documenting your process.Escalate complex issues to Tier 2/3 support, ensuring detailed notes are logged.Update FAQs and knowledge base articles as recurring issues are identified.Collaborate with product and engineering teams to flag bugs or provide feedback.Wrap up by reviewing metrics (ticket resolution times, backlog) and planning improvements.In essence: you are the first line of defense for technical problems, ensuring issues are resolved efficiently while keeping customers confident and informed.Key Metrics for Success (KPIs):First Response Time (FRT) within SLA.Average Resolution Time (ART) reduced over time.First Contact Resolution (FCR) rate ≥ 70–80%.CSAT score ≥ 90%.Knowledge base updated regularly with recurring solutions.Interview Process:Initial Phone ScreenVideo Interview with Pavago RecruiterPractical Task (e.g., resolve 2–3 simulated support tickets or walk through a troubleshooting case)Client Interview with Support/Engineering LeadershipOffer & Background VerificationOriginally posted on Himalayas

QA Automation EngineerLocation: Remote - US HoursEngagement: Full-Time About the RolePavago is hiring on behalf of a fast-growing, product-focused technology company that is strengthening its automation infrastructure. They are redefining quality assurance through cutting-edge AI technology. They leverage the power of intelligent automation to ensure unparalleled reliability and performance in our software products. Their mission is to build a smart and resilient testing environment, allowing our clients to focus on innovation and growth. They are looking for a senior-level automation engineer who takes ownership of test systems, framework stability, and regression coverage. This is an automation-first role working directly with frontend and backend engineers.This is not a manual QA position. It is a hands-on engineering role focused on Playwright and TypeScript.Key Responsibilities Develop and maintain E2E tests using Playwright (TypeScript) Expand automation coverage across critical product workflows Identify and eliminate flaky tests Improve test suite stability and execution performance Ensure seamless integration with CI/CD pipelines Manage test data and maintain reliable test environments Collaborate directly with engineers on new feature releases Utilize AI tools to support exploratory testing and uncover edge cases Required Experience Strong proficiency in TypeScript Hands-on experience with Playwright (or strong Cypress background with readiness to transition) Proven experience building and maintaining E2E automation frameworks Solid understanding of: DOM interaction Network requests Asynchronous behavior Diagnosing flaky tests Experience integrating automation into CI/CD environments Preferred Experience Experience setting up E2E test infrastructure from scratch Test data management strategies Experience testing B2B SaaS platforms Multi-tenant systems and role-based access testing Familiarity with AI-assisted testing workflows Soft Skills Strong ownership mindset Clear and professional communication Problem-solving approach to automation instability Comfortable operating in a low-management environment Growth-oriented and adaptable Interview ProcessInitial Screening Call (Pavago) Qualification, experience validation, and role alignment. Technical Assessment / Automation Review Practical discussion or exercise focused on Playwright, TypeScript, and framework design. Client Technical Interview Deep dive into automation architecture, CI/CD integration, and problem-solving approach. Final Interview (Culture & Ownership Fit) Discussion around autonomy, collaboration style, and long-term fit.Originally posted on Himalayas

We’re looking for someone great to join our Analytics Team! Your primary task is to help internal and external clients add (complex) tracking and fix issues that arise. You will take extreme amounts of initiative and enthusiasm to get stuff done. You may not know how, but you figure it out by asking the right people, googling, and experimenting. We’re looking for someone who is driven to set things up perfectly, but also practical enough to bake in some redundancy and be able to provide “good enough data” when the perfect set-up is not available. Good problem-solving, can take a technical problem, break it down into manageable chunks, and execute.Will be responsible for communicating with internal and external teams to win buy-in, explain issues, and communicate progress.Key ResponsibilitiesImplementing conversion tracking (forms, buttons, e-commerce, and anything else)Verifying & sanity-checking conversion tracking implementation Debugging tracking issues and fixing themChecking issues with test measurement on Google Optimize, VWO, Optimizely, Hotjar Creating any customized reports from Analytics and other sourcesSkills, Knowledge and ExpertiseAt least 2 years of experience in managing Google Tags (GTM) for web properties by overseeing implementation, coding, testing, and conducting ongoing maintenance.At least 2 years of experience with website analytics tools i.e. Google Analytics, GA3/GA4.Basic knowledge of JavaScript.Proven experience in Google Analytics, Adobe Analytics, and Amplitude with a strong understanding of digital analytics and web traffic metrics. Good-level knowledge in Web Analytics (strategy, requirements, implementation, validation, reporting), specifically with Google Analytics.Working knowledge of third-party tagging, pixel creation, etc.Experience in transitioning GA accounts from UA to GA4.Fluent in spoken and written English communication.BenefitsCutting-edge work: Learn from the leaders in the high-growth Conversion Rate Optimization sector.Work location: Permanently remote.Full-time position with semi-flexible working hours: Must overlap for at least 4 hours each day with EST (usually 8 AM to 12 NN ET). The other 4 hours are up to you.Technological reimbursement: Need a new computer? New software? We will help!Education: You’ll have the opportunity to level up your skills with company-sponsored courses and training.Paid leave: 20 days of paid vacation plus holidays.Competitive salary. Note: The contract for this position is for an independent contractor.Originally posted on Himalayas

We’re hiring a highly organized and execution-driven Business Operations Coordinator to support day-to-day business operations across systems, billing, crew tracking, client communication, and administrative workflows.RequirementsProven experience in operations coordination, administrative support, invoicing, or billing.Experience working across multiple systems and platforms simultaneously.High proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams, OneDrive).Experience with CRM systems (Aspire experience is a plus but not required).Strong written communication skills with professional email management ability.High attention to detail with the ability to spot discrepancies quickly.Self-motivated operator capable of working independently with minimal supervision.Strong organizational and time management skills in fast-moving environments.Originally posted on Himalayas

Job SummaryA Senior QA Engineer is an associate at Creative Chaos who is mainly responsible for designing and implementing tests, debugging, and defining corrective actions. They will also review system requirements and track quality assurance metrics. Senior engineers have a responsibility to mentor their juniors and build team strength through training.Job Duties:Plan, organize, and implement day-to-day activities of testing and work with developers, architects, and technical release managers within an agile/scrum environmentParticipate in scrum & product planning and be responsible for all phases and types of testing, including but not limited to strategies, requirements, planning, management, execution, and reportingDocument and facilitate communication and troubleshooting of issues, bugs, and changes validate and close out all issues prior to client deliveryCollaborate with other QA associates to accomplish all daily QA tasks on time with a high level of qualityDevelop a process to ensure the highest level of quality assurance possibleInvestigate procedures, workflows, and software to keep processes up to dateAssist in the development of ongoing training programs for the QA TeamProvide department-specific orientation and training for new hires.Maintain open communication with internal teamsAssist with internal project kickoffs and requirements/specs gatheringUnderstand complex business and functional requirements and provide direction in designing the technical test cases that thoroughly test the tech stack from an architectural standpoint and meet the project requirements.Work with project, and engineering teams in implementing & enforcing quality gates at each stage of the pipeline.RequirementsBS/MS degree in Computer Science, Engineering, or a related subject.3-5 years of experience in software quality assurance.Strong knowledge of software QA methodologies, tools, and processes.Experience in Manual Testing, Performance Testing, Functional Testing, Regression Testing, and Integration Testing.Experience in writing clear, concise, and comprehensive test plans and test cases.Hands-on experience with both white-box and black-box testing.Solid knowledge of SQL and scripting.Proficiency in Postman, JMeterExperience working in an Agile/Scrum development process.BenefitsPaid Time OffRemote Work ModelHealth InsuranceOPDTraining and DevelopmentLife InsuranceOriginally posted on Himalayas

Business Development Representative (BDR) needed to generate and qualify sales opportunities for a U.S. client, working remotely from Pakistan. The BDR will engage inbound and outbound leads, conduct discovery calls, and pass high-quality opportunities to Account Executives.RequirementsLead Qualification & DiscoveryOutbound ProspectingPipeline NurturingCollaboration with SalesCRM & Data ManagementReporting & FeedbackOriginally posted on Himalayas

The Project Manager is a client-facing role at the center of everything we do.Running high-impact A/B tests requires coordination across many disciplines—research, strategy, design, copywriting, development, QA, analytics, and client stakeholders. Your job is to keep everything moving forward, aligned, and energized.Key ResponsibilitiesYou’ll own three core responsibilities:Coordination. You’ll manage cross-functional teams of 5–10 people and ensure tests move smoothly from idea → build → launch → analysis. You’ll spot risks early, unblock teams, and make sure nothing falls through the cracks.Strategy & Planning. You’ll help build and maintain a testing roadmap of 10–20 upcoming experiments. You’ll communicate the “why” behind the plan, set expectations, and walk clients through progress and results in weekly meetings.Energy (“Vibes”). You’re the main point of contact for clients and internal teams. You bring clarity, positivity, and momentum. When things get busy or complicated, you keep people focused and motivated.Skills, Knowledge and TraitsYou do not need prior A/B testing experience or even formal project management experience. We will train you. Here’s what we need from you:Organization and diligence. You like systems, checklists, and timelines. You front-load work, plan ahead, and don’t stop until things are finished properly.Communication. You default to over-communication. You proactively reach out to clients and teammates, flag risks early, and ask for help when you need it.Smart and high agency. You learn quickly, enjoy technology and design, and want to understand why things work (or don’t. You’re the kind of person who notices patterns and asks good questions.What You’ll GetClear promotion opportunities. We invest heavily in training and promote almost exclusively from within. Most leaders at Spiralyze started in entry-level roles.Tech reimbursement. Need a better computer, monitor, or setup? Want training on Figma or GA4? We’ll help.In-demand skills. You’ll learn Conversion Rate Optimization from the most experienced experimentation teams in the world.Time to recharge. 20 days of paid vacation plus holidays.If you’re excited about working with smart people, solving real problems, and growing fast in a merit-based environment, we’d love to hear from you.Originally posted on Himalayas