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Customer Success Manager
Zillow United States $58k - $97k/year
full-time

About the teamZillow's Agent Software and Advertising (ASA) organization partners with top real estate professionals to help them grow faster and operate smarter by enabling effective use of Zillow’s offerings to turn insights into action, drive results, and build lasting value. Our bundled software solution brings together Zillow Pro, Follow Up Boss, and Showcase into a cohesive suite of tools that helps agent customers drive more transactions. Integrating these products, we deliver a seamless workflow and advertising experience that streamlines agent communication, enhances advertising reach, and optimizes every stage of the sales process from winning more listings to efficiently converting more leads.About the roleThe Customer Success Manager oversees a portfolio of Zillow’s customers across Zillow Pro, Follow Up Boss, and Showcase, delivering an elevated experience to agents, teams and brokerages. As the primary post-sales owner for your book of business, you leverage data, customer insights, and cross-functional collaboration to drive adoption, retention, and expansion across this full product suite.By balancing onboarding, ongoing strategic reviews, and proactive account health management, you ensure customers gain maximum value from their investment in Zillow’s offerings.What You’ll DoThe Customer Success Manager will act as a trusted consultant, coach, and accountability partner to customers across multiple Zillow products. They are expected to build trust and value quickly; understand the agent’s business, goals, and potential challenges; and advise customers on best practices, workflows, and strategies that drive measurable business outcomes. This is accomplished by:Serve as the primary post-sales consultant for a portfolio of SMB/MM customers using Showcase, Follow Up Boss, and Zillow Pro, building trust and driving day-to-day success across the product suite.Lead onboarding, enablement, and early value realization, ensuring customers are successfully set up, activated, and seeing measurable progress within their first 90 days.Drive product adoption and behavior change through structured trainings, working sessions, and ongoing coaching that improve lead management, follow-up, and operational efficiency.Use data and best practices to guide customer strategy, translating product usage and performance insights into clear, actionable recommendations that improve core business metrics.Maintain account health and retention readiness, proactively identifying adoption gaps or risks and partnering with Sales to support renewals and expansion opportunities.Collaborate closely with internal partners (Sales, Implementation, and Support) to deliver a consistent, high-quality customer experience and surface feedback that improves our products and services.This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $29.30 - $46.70 hourly. This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $27.80 - $44.40 hourly. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Who you areYou are a customer-focused, outcome-driven professional who helps customers turn software into real business results through coaching, enablement, and clear accountability. You build trust quickly, ask strong discovery questions, and use data and best practices to guide customers toward better workflows, adoption, and performance. You are organized, coachable, and motivated to grow your impact—building the core skills needed to progress into more strategic and complex customer success roles.Skills and Experience:This role requires a strong focus on customer success and product utilization in a dynamic and evolving real estate market. Requirements:Four-year degree or equivalent experience3–5 years experience in a client-facing role (e.g., customer success, sales, business solutions, account management) within a SaaS or technology environmentExperience supporting a large volume book of businessKnowledge of the real estate industry and real estate technology is strongly preferredExperience coaching customers on software and simplifying complex workflows for end usersStrong consultative skills with the ability to conduct discovery, identify opportunities, challenge customer beliefs, and coach toward customer outcomesTech-savvy with comfort navigating advanced SaaS tools, integrations, and data-driven use casesExcellent communication and interpersonal skills with the ability to influence actionDemonstrated organizational and time management skillsFlexibility in scheduling to meet customer needs with short turnaround timesAbility to manage projects with tight deadlines and shifting prioritiesA growth mindset, adaptability to change, and a proactive, self-starting approach to workAbility to work efficiently and effectively on cross-functional teamsTravel may be required up to approximately 20% of the timeTransferrable Skills:Here at Zillow, we value the experience and perspective of candidates with non‑traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences, even if you don’t meet every requirement above.Get to know usAt Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Originally posted on Himalayas

Private tutor in Turkish, full remote, part time
Nachhilfeunterricht United States
full-time

Do you want to earn money with your hobby on the side? Then start today with giving private Turkish lessons at your desired level!At Nachhilfeunterricht, we are actively seeking tutors to provide private lessons in Turkish. We are looking for individuals passionate about teaching, eager to play a crucial role in the academic development of our students.Flexibility of timetablePossibility of remote workYou will be able to set the price of your classesOriginally posted on Himalayas

Senior Publisher Partnerships, Gaming
Nimbus United States $100k - $150k/year
full-time

Senior Publisher Partnerships, GamingCompany: Nimbus Advertising Solutions, Inc. Location: Remote (U.S based)About NimbusNimbus is a leading independent mediation platform powering monetization for some of the most sophisticated mobile publishers globally.Our platform enables publishers to access brand and performance demand across SDK and server-side partnership integrations, delivering transparency, control, and measurable revenue outcomes in an increasingly complex ecosystem.As the industry shifts toward auction-based monetization and supply path optimization (SPO), Nimbus is positioned as a neutral, high-performance alternative to legacy and vertically integrated platforms.The OpportunityWe are expanding our presence in mobile gaming, one of the most competitive and high-growth segments in app monetization.We’re looking for a Senior Publisher Partnerships Manager to drive new publisher relationships, expand existing accounts, and help establish Nimbus as a leading monetization platform for gaming developers.This is a high-impact, revenue-driving role with significant ownership and upside.What You'll DoBuild and manage a pipeline of mobile gaming publishersLead outbound and relationship-driven sales effortsOwn the full sales cycle from prospecting through closeAct as a trusted advisor to publishers on monetization strategyUnderstand each partner’s goals and align Nimbus solutions accordinglyBuild long-term, revenue-generating relationshipsPartner with Solutions Engineering and Account Management to ensure successful onboardingHelp optimize early-stage performance and long-term growthHelp refine Nimbus’ go-to-market strategy in gamingProvide feedback on product, positioning, and competitive dynamicsWhy NimbusNimbus offers a rare combination of sophisticated technology, a high-caliber team, and a premium, publisher-aligned platform operating independently in the market. With a strong demand footprint across both brand and performance, competitive compensation, and a balanced work-life dynamic, the company is positioned for sustained high growth with real momentum. As a profitable business, Nimbus provides not only stability but also a clear opportunity to make a meaningful, measurable impact on its trajectory.Nimbus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Originally posted on Himalayas

Software Customer Support Specialist
Campspot United States $45k - $45k/year
full-time

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone. As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/email/chat questions in a range of difficulty. You will become a master of the ‘ins and outs’ of the Campspot reservation software. You will be expected to courteously share this expertise with campground management and staff at their request by phone, email, and remote desktop demonstration. A high level of technical ability is preferred.Camping is a service-driven industry, with many of our partnering parks conducting the majority of their business outside of traditional business hours and on weekends. To best support our partners and their guests, employees in this role work within a clearly defined shift schedule that includes coverage during evenings, weekends, and select major holidays.Given that the busiest camping season falls between Memorial Day and Labor Day, this position is best suited for individuals who are available to work consistently throughout the summer and who prefer to schedule extended time off during the off-season months.Currently we are hiring for the following shift: Saturday-Sunday 9a-6p and Monday-Wednesday 11a-8p ESTQualifications:Excellent written and verbal communication skillsPatient and courteous demeanor when working with customersAvailability to work the above-mentioned scheduleAttention and obsession with detail and accuracyEffective and efficient problem solvingDemonstrated ability to manage multiple, simultaneous, and sometimes competing prioritiesExperience in and ability to thrive in a fast-paced environmentPreferred Qualifications:Available to start immediately3 years experience in customer service or related roleExperience working in the recreation/hospitality/tourism industryExperience working with Software as a Service (SaaS)Proficient in Google Business Suite and Microsoft Office, specifically MS ExcelCompensation and BenefitsAnticipated starting base salary: $45k per yearCompetitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates401(k) plan with employer matchFlexible and casual work environment: we offer flexible PTO and a remote-first workplaceEmployee camping credit to encourage getting outdoors and experiencing our product!While Campspot is a remote-first company, priority will be given to candidates located near our Grand Rapids, MI headquarters. Secondary consideration will be given to candidates who reside in US states where we currently have employees, including CO, IL, ME, MA, MI, NH, NY, NC, OR, TX, UT, VT, and VA. Candidates located outside of the states listed previously, or Canada, are not able to be considered at this time.Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products: 1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities. 2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot’s inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.Originally posted on Himalayas

Bilingual Client Experience Associate - Idaho
AnywhereWorks United States $33k - $33k/year
full-time

We're on a mission to help the world work Anywhere. Whether working from home, an office, or Anywhere, we offer products and services designed to help people work and learn together, whether they're across a table or across the world. Work is what we do, not where we do it. We are looking for a Client Experience Associate to join our team! Please see below for more information:Your RolePlease watch: A Day in the Life of a Client Experience AssociateYou will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home.In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment.You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays.Your SkillsAn excellent communicator, verbally and written in both English & Spanish (fluent in both languages).An excellent communicator, verbally and written.Growth mindset, and is excited to learn new things.Passionate about customer service.People-focused, friendly and knows how to listen.Dependable and shows up when expected.Above-average computer skills, including typing.The ability to stay calm and efficient under pressure.Willingness to complete an introductory learning and development phase at satisfactory levels.RequirementsCompensation & BenefitsStarting at $16.00/hour.Benefits are available after 60 days of employment.Your SystemWe operate on a 'Bring Your Own Device' policy and there are certain system requirements that must be met in order to ensure our applications can work successfully on your computer. The full system and internet requirements can be found here.About AnywhereWorksWork is what you do, not where you do it. We’re on a mission to help the world work Anywhere. We believe people should be able to work and learn together, whether they’re communicating across a table or across the world.We offer a diverse set of products and services to a variety of businesses, from live answering services to scheduling and payment platforms to shared working spaces. We empower people to communicate, collaborate and produce. We’re committed to building a more inclusive future of work, where people can contribute from Anywhere.What "Anywhere" Means to UsOther terms out in the world are “remote” “distributed” “telecommuting” – for us, these words do not speak to the experience we hope you will have working with us Anywhere.Isolation and a lack of social interaction are common concerns when people think about Remote working. The word “Remote” itself can conjure up ideas of loneliness and being disconnected from your colleagues. That’s why we like the more empowering language of “working Anywhere”, with Anywhere representing an unconstrained, plugged-in destination.Background CheckPlease note that all candidates who receive a conditional offer of employment will be required to undergo a background check as part of the pre-employment screening process. This is to ensure the safety and integrity of our workplace and to comply with our company policies.We comply with all requirements of the Fair Credit Reporting Act (FCRA) to ensure the privacy and rights of our applicants are protected.Equal OpportunityAnywhereWorks is committed to providing equal opportunity employment; creating, managing, and valuing diversity in our workforce; providing a safe work environment; and fostering a culture of belonging where all employees are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to our future success.Originally posted on Himalayas

Sales Manager
Bloom Equity Partners United Kingdom
full-time

THE SPONSOR:Bloom Equity Partners is leveraging decades of investing and operating experience to rapidly unlock transformational growth and deliver superior returns to our investment partners and management teams. Investing exclusively in lower-middle market technology, software and tech-enabled business service companies, Bloom drives enduring market value by partnering closely with founders and management teams, injecting capital to unlock growth and providing operational resources and expertise to enable meaningful step-change to the business.THE COMPANY:This company is a renowned cyber security and privacy consultancy committed to delivering exceptional governance risk and compliance solutions to our customers. Our mission is to help safeguard digital environments and ensure data privacy compliance through comprehensive and innovative solutions. The perfect candidate is a people-first leader who drives revenue growth through the development, coaching, and empowerment of high-performing sales teams. This role combines deep sector expertise in cybersecurity and data privacy compliance with exceptional people management skills to build a culture of accountability, continuous improvement, and consultative selling excellence. As Sales Manager, you will be responsible for leading a team of Sales Executives, developing their capabilities, and ensuring they achieve both individual and team targets while maintaining the highest standards of customer engagement and GRC brand representation.ESSENTIAL RESPONSIBILITIES AND DUTIES:Team Leadership & DevelopmentRecruit, onboard, and develop a high-performing team of Sales Executives across direct and/or channel sales motionsCreate and maintain a coaching culture focused on skill development, sales methodology excellence, and continuous improvementConduct regular 1-on-1 coaching sessions with each team member, focusing on deal strategy, objection handling, and skill gapsDesign and deliver ongoing sales training programs covering GRC products, competitive positioning, and consultative selling techniquesBuild individual development plans for each team member with clear performance milestones and growth pathwaysFoster a collaborative, high-energy team environment that balances healthy competition with mutual supportLead by example, demonstrating the sales behaviors and customer engagement approaches you expect from your teamPerformance Management & AccountabilitySet clear performance expectations, quotas, and KPIs for each team member aligned with overall revenue goalsMonitor individual and team performance against targets, providing real-time feedback and course correctionConduct quarterly performance reviews and annual evaluations with focus on development and growthImplement performance improvement plans when needed, with clear expectations and supportive coachingRecognize and reward top performers through formal and informal recognition programsMake difficult personnel decisions when necessary, including performance management and terminationsTrack and analyze key metrics including pipeline coverage, win rates, sales cycle length, and forecast accuracyPipeline & Forecast ManagementOwn team revenue forecasting with accuracy and accountability, providing regular updates to senior leadershipReview and validate team pipeline weekly, ensuring proper qualification, progression, and data hygiene in CRMConduct rigorous deal reviews, coaching team members on strategy, competitive positioning, and closing tacticsIdentify pipeline gaps early and implement proactive strategies to address coverage concernsEnsure consistent application of sales methodology and opportunity qualification frameworks (e.g., MEDDIC, BANT)Manage escalations and provide senior-level support on strategic or complex opportunitiesMaintain complete, accurate pipeline visibility using GRC's CRM system (Salesforce)Strategic Sales PlanningDevelop and execute territory plans, account segmentation strategies, and coverage modelsCollaborate with marketing on lead generation strategies, campaign effectiveness, and sales enablement needsWork with Product and Services teams to ensure Sales Executives are equipped with current product knowledge and positioningIdentify market trends, competitive threats, and opportunities within the GRC sectorContribute to annual revenue planning, quota setting, and territory designOptimize sales processes, removing friction points and improving sales efficiencyDefine and refine ideal customer profiles and buyer personas based on team learningCross-Functional CollaborationPartner with Pre-Sales/Solution Consultants to ensure effective technical discovery and scopingCoordinate with Professional Services on resource planning and delivery expectationsAlign with Customer Success on handoff processes and account management strategyProvide customer and market intelligence to Product teams to inform roadmap decisionsCollaborate with Finance on deal structuring, pricing approvals, and contract termsWork with Operations on tools, systems, and process improvementsSector Expertise & Market IntelligenceMaintain deep understanding of the cybersecurity and data privacy compliance marketsStay current on regulatory changes (GDPR, SOC 2, ISO 27001, NIST, etc.) that drive customer demandUnderstand competitive landscape and coach team on effective competitive differentiationAttend industry events, webinars, and conferences to build market knowledge and networkShare market insights and customer feedback with leadership to inform strategic decisionsEmotional Intelligence & People SkillsDemonstrate high EQ in all team interactions, adapting leadership style to individual needsCreate psychological safety where team members feel comfortable taking risks and learning from failuresNavigate difficult conversations with empathy, clarity, and respectRecognize and manage team dynamics, addressing conflicts constructivelyCelebrate wins publicly and handle performance issues privatelyModel work-life balance and support team members' wellbeingBuild trust through consistency, transparency, and authentic communicationQUALIFICATIONS:What You Must Have:Essential Skills and ExperienceMinimum 5+ years sales experience with at least 2+ years in a sales management or team lead capacityProven track record of building, coaching, and developing successful sales teamsExperience managing quota-carrying sales professionals in a B2B technology or SaaS environmentStrong coaching mindset with demonstrated ability to develop individual contributors into high performersHigh emotional intelligence with excellent interpersonal and communication skillsData-driven decision maker with strong analytical and forecasting capabilitiesDeep knowledge of the cybersecurity, GRC, or data privacy compliance marketsExperience with complex, consultative B2B sales cycles involving multiple stakeholdersProficiency with CRM systems (Salesforce strongly preferred) and sales analyticsDemonstrated ability to hold team members accountable while maintaining positive relationshipsExperience with sales methodologies (MEDDIC, Challenger, SPIN, or similar)Comfortable having difficult conversations and making tough personnel decisionsStrong business acumen including understanding of SaaS metrics, ARR, and sales efficiency ratiosAbility to balance strategic thinking with hands-on executionDesirable Skills and ExperienceExperience managing both direct and channel sales teamsBackground selling GRC, compliance, or security software solutionsFamiliarity with partner ecosystem managementExperience in a PE-backed or high-growth technology companyRelevant certifications (e.g., CISSP, CISM, CRISC, or sales leadership training)MBA or advanced degreeExperience with sales compensation plan designKnowledge of demand generation and marketing automation platformsPersonal CompetenciesCoaching & Development: Natural teacher and mentor who derives satisfaction from others' successEmotional Intelligence: Self-aware, empathetic, and skilled at reading people and situationsAccountability: Holds self and others to high standards while maintaining supportive environmentResilience: Maintains composure and positive outlook during setbacks and high-pressure situationsCommunication: Exceptional listener; clear, concise communicator across all levelsAdaptability: Flexible in approach while maintaining consistency in standards and expectationsStrategic Thinking: Sees the big picture while managing day-to-day executionDecisiveness: Makes timely decisions with incomplete information when necessaryAuthenticity: Leads with genuineness and builds trust through consistent actionsGrowth Mindset: Continuously learning and encouraging learning in othersCollaboration: Works effectively across organizational boundaries to achieve shared goalsResults Orientation: Driven to achieve targets while developing people and maintaining cultureProblem Solving: Creative and analytical approach to removing obstacles for the teamIntegrity: Demonstrates highest ethical standards and expects same from teamDisclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.Originally posted on Himalayas

Advisory Solution Consultant - Identity & Security
ServiceNow United States $134k - $178k/year
full-time

Overview:The Solution Consultant – Identity & Security partners with Sales to help customers address complex identity, access, and security challenges. This role reports to the Solution Consulting Manager within the Identity & Security team and serves as a trusted technical and business advisor, translating requirements into differentiated, outcome-driven solutions that reduce risk, improve governance, and enable secure business operations. The ideal candidate combines deep domain knowledge in identity and security with a consultative mindset and can communicate effectively with both technical practitioners and executive stakeholders. This is a fast-paced, growth-stage team that values ownership, initiative, and adaptability. SCs who thrive with autonomy and are energized by building something new will be well positioned to succeed.This role sits at the forefront of building ServiceNow’s Identity & Security GTM, offering Solution Consultants the opportunity to drive impact, establish best practices, and help define what “great” looks like as the business scales.Key Responsibilities:Customer Engagement & Solution Design:Partner with Sales to lead discovery, solution design, and technical validation for Identity & Security use cases. Engage with customer security, identity, IT, and risk stakeholders to understand requirements, challenges, and success criteria. Design and position solutions that address identity governance, access control, risk reduction, and security automation.Demonstrations & Technical Leadership:Deliver compelling, value-based demonstrations tailored to customer security and identity priorities. Articulate how identity and security capabilities integrate into broader enterprise workflows and platforms. Serve as a technical authority during evaluations, proof-of-concepts, and competitive situations.Value & Outcome Positioning:Translate identity and security capabilities into business outcomes such as reduced risk, improved compliance, and operational efficiency. Support executive-level conversations by framing security and identity initiatives in terms of business impact and resilience. Partner with Sales to develop solution narratives that align to customer priorities and buying personas.Deal Support & Execution:Support complex sales cycles from early discovery through close, ensuring technical accuracy and customer alignment. Identify and mitigate technical or solution-related risks during the sales process. Collaborate with internal teams to ensure solutions are feasible, scalable, and aligned to product capabilities.Continuous Learning & Collaboration:Stay current on identity, security, and regulatory trends to inform customer conversations. Share field insights and best practices with peers and leadership. Partner with Product, Enablement, and Marketing teams to provide feedback from the field. Participate in a sales-driven, high-accountability culture centered on continuous skill development in a rapidly evolving security market.Required Qualifications:5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales, or a related technical roleTrack record of strong performance in prior SC roles — expect to demonstrate consistent contribution to technical wins and deal outcomes.Genuinely curious and proactive in adopting AI and emerging sales support technologies to enhance customer engagements, solution design, and deal execution.Strong understanding of identity and security concepts, including identity governance, access management, and riskAbility to quickly learn new technologies, demonstrate their capabilities, and connect them to impactful customer business challenges.Experience supporting enterprise-level complex sales cyclesAbility to communicate effectively with both technical and business stakeholdersStrong presentation and storytelling skills — able to paint the art of the possible and align solutions to customer priorities.Willingness to travel as required (typically 25–50%)Preferred Qualifications:Experience with Identity & Access Management (IAM), Identity Governance & Administration (IGA), or Security Operations platformsBackground in enterprise SaaS or platform-based solutionsFamiliarity with compliance and regulatory considerations impacting identity and security programsWhat Success Looks Like:Become productive quickly and add immediate value to active pursuitsDeliver high-quality POCs and demos that advance pipeline and build customer confidenceBuild trusted-advisor relationships with Sales partners and customers through technical expertiseDemonstrate strong technical credibility and consistent execution across opportunitiesContribute to measurable improvement in win rates and deal qualityFD21For positions in this location, we offer a base pay of $134,250 - $177,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Originally posted on Himalayas

Simulation Specialist
Mursion United States $54k - $54k/year
full-time

About MursionMursion is a growing, Series B SaaS company. Our product provides organization-wide access to structured practice, delivers scalable training that meets employees where they are, without disrupting business operations and provides data-driven insights that demonstrate clear ROI. We're on a mission to transform how people learn and grow through immersive, high-impact simulation and coaching experiences that empower individuals and organizations to achieve transformative growth. At Mursion, we’re building a future where impactful learning is accessible and scalable.About the RoleSimulation Specialists use digital avatars to deliver a wide range of simulation scenarios to provide individual learners opportunities to practice and master complex interpersonal skills. Simulation Specialists will have a high level of emotional intelligence, strong active listening skills, efficient and effective communication skills, and the ability to portray a wide range of personality profiles. Simulation Specialists should also be comfortable using and adapting to a variety of evolving technologies. This project is training future teachers in various classroom environments - those in this role will be portraying students of varying ages. This is a part-time position requiring 20-30 hours per week paid at $26/hr. What You'll DoSession Delivery: Consistently deliver a variety of scenarios you are trained and certified on in an accurate, reliable, and professional manner in alignment with stated learning objectives.Portray a variety of perspectives using Mursion’s proprietary technologyFacilitate reflection debrief with diverse learner populations in alignment with stated learning objectives.Complete all operational session tasks including providing balanced and fair feedback to learners and providing accurate and fair scores related to Learners’ performance. Complete additional forms and attendance as required for each simulation delivery.Use and adapt quickly to evolving technology.Learner Engagement: Promote and provide excellent customer service as the session host including welcoming, explaining logistics, answering questions, providing information, and facilitating reflection in a courteous and professional manner across diverse Learner populations.Consistently establish and enforce stated policies and expectations with Learners.Adhere to the Code of Conduct and policies that protect Learner Privacy.Task Management & Policies:Proactively and effectively organize and manage availability, session, and other work-related schedules. Effectively prioritize session delivery, training, meetings and other tasks assigned as needed in alignment with stated deadlines and expectations.Remain compliant to availability policies and protocols based on the Delivery Team assigned.Adhere to communications expectations.Adhere to all policies that protect Mursion’s Intellectual Property. Adhere to internal policies.Ensure billing hours consist of 70% service delivery on average.RequirementsRequirements & QualificationsAt least 3 years experience as a professional actor, with improv experience strongly preferred.Work experience outside of professional acting in customer-facing industries or roles, preferably in customer service or hospitality environments.Ability to work Mon-Friday within the hours of 8AM-12AM EST as requestedAvailable to consistently deliver 20 - 30 hrs per week Able to complete a rigorous training plan autonomously and on time (61 hours total) within 4 to 6 weeks. Will begin delivering while continuing training.Excellent with written and verbal communication skills; strong organizational skills.Ability to work from a private and quiet work location with strong and stable internet connection is a must:Wired connection required20 Mbps Download (100+ recommended)5 Mbps Upload (15+ recommended)What You'll DisplayBe a team-focused contributor by collaborating effectively, supporting colleagues, and prioritizing shared goals.Ability to remain calm under pressure by staying focused, composed, and solution-oriented during high-stress situations.Ability to pivot and adapt quickly by embracing change and shifting priorities with flexibility and a positive attitude.A commitment to providing equal practice opportunities to all learners by effectively representing all scenario content and withholding judgment of individual learnersA commitment to providing a psychologically safe space by fostering an environment of empathy and encouragement, even during conversations in which the scenario calls for difficult or challenging dialogue. Prioritize authenticity & consistency by providing a conversational simulation experience that adheres to the stated guidelines established for the scenario and learning objectivesDemonstrate a growth mindset by receiving and implementing positive & constructive feedback and taking the initiative to identify and seek out the information and resources you need to be successfulLeverage a high level of emotional intelligence to approach learners with a customer service mindset as the host and navigate complex and emotional learners & conversations throughout the work dayInclusive Professionalism Uphold the highest professional standards in spoken and written communications while supporting and promoting an inclusive, open culture of acceptance and belonging.Leverage attention to detail to complete required, often repetitive tasks at a high quality level and reliably manage, prioritize and organize schedules and tasks accordinglyWhat You'll DeliverProvide effective and equal practice opportunities to a diverse range of learners in alignment with stated learning objectivesProvide clients an understanding of learner experiences through completion of feedback forms accurately and on timeCreate a welcoming and customer service-oriented host experience that humanizes the virtual reality experience and represents the best of MursionOriginally posted on Himalayas

Manager, Data Platform & Integrations
CrossCountry Consulting United States
full-time

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.We are looking for a Manager, Data Platform & Integrations to lead the development and operation of our enterprise data platform. This role will play a critical part in integrating core business systems and building a centralized data warehouse that supports analytics, reporting, and operational decision-making across the organization.This role will serve as the technical owner of the organization’s data platform, responsible for integration architecture, data pipeline design, and the development of a scalable Snowflake-based data warehouse.This is a hands-on technical leadership role that combines platform architecture, engineering oversight, and cross-team coordination. The position will work closely with internal teams and external development partners to deliver reliable, well-governed data infrastructure.This role focuses on data platform architecture and integrations, enabling analytics and reporting across the organization. It does not own dashboard or business intelligence development, but ensures that data assets are reliable, well-structured, and accessible for analytics teams.What You'll DoData Platform & Warehouse DevelopmentLead the design and implementation of the organization’s Snowflake-based data warehouseDevelop scalable data pipelines and integration patterns to support enterprise analytics and reportingDesign and maintain data models optimized for analytics consumptionEstablish best practices for data architecture, pipeline reliability, performance, and maintainabilityEnterprise System IntegrationsManage and enhance integrations across key enterprise platforms including:Workday HRMSalesforceKantataSage IntacctConcurAdaptive PlanningBuild and maintain integrations using Talend, Fivetran, system connectors, and APIsImprove reliability and scalability of existing custom integrationsStandardize integration patterns and documentation across systemsTechnical Leadership & Platform OperationsServe as the technical lead for data platform initiatives, coordinating work across infrastructure, application, and platform teamsWork closely with internal stakeholders and external development partners to deliver data platform capabilitiesProvide architectural guidance and technical oversight for vendor and offshore development resourcesDrive delivery standards, documentation practices, and operational excellenceIncorporate AI into solution approachesData Governance & Platform StandardsEstablish foundational data governance and data quality practicesDefine standards for data access controls, documentation, and pipeline monitoringPartner with Architecture and Security teams to ensure data solutions align with enterprise standards and compliance requirementsWhat's You'll BringExperience integrating HR, CRM, ERP, and financial systemsExperience building data platforms supporting finance, HR, or operational analyticsFamiliarity with data governance and data quality frameworksExperience working with enterprise architecture and security teamsExperience mentoring engineers or leading technical initiativesQualifications7–10 years of experience in data engineering, data integration, or data platform developmentExperience designing and implementing data warehouses or modern data platformsStrong SQL skills and experience working with large-scale data setsExperience with Snowflake or similar cloud data platformsExperience with ETL/ELT tools such as Talend, Fivetran, or similar technologiesExperience integrating enterprise SaaS platforms via APIs or connectorsStrong understanding of data modeling, pipeline architecture, and integration designExperience coordinating technical work across internal teams and external vendorsStrong documentation, troubleshooting, and problem-solving skillsBenefits SummaryThe CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.Equal Employment Opportunity (EEO)CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.Originally posted on Himalayas

Epic Systems Analyst (Ambulatory/Orders/MyChart)
SSM Health India, Italy, United States
full-time

It's more than a career, it's a calling.WI-REMOTEWorker Type:RegularJob Summary:Acts as a broad subject matter expert for service line Epic functionality and integrated third-party applications. Identifies best practices for the business and works closely with stakeholders to define the technical systems and enhancements needed to deliver business results. Conducts research on possible solutions and makes recommendations based on findings. Develops detailed analysis for proposals that outline feasibility, scalability and costs. Suggests, designs, tests, implements, and evaluates solutions.Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIESContributes to service line research for business needs and translates into the technical enhancements necessary for configuration and business process changes. Develops proposals that outline feasibility and costs.Codes complex functions including building application tables and reports for multiple Epic applications. Tests build to ensure quality delivery to business partners.Implements and stabilizes core business applications, researching application infrastructure needs, associated hardware, endpoints, and databases. Proactively identifies and solves complex problems; uses ground-breaking and innovative methods to think beyond existing solutions which impact business direction and drive business performance.Researches and recommends best practices for scalability, supportability, ease of maintenance, and system performance.Analyzes, prioritizes, and organizes technical requirement specifications using data, diagrams, and flowcharts to inform decision making. Leads functional teams or projects in a project management role with moderate resource requirements, risk, and/or complexity.Plans and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements.Troubleshoots and resolves complex integrated issues crossing applications and works with vendors to solve issues.Performs other duties as assigned.EDUCATIONBachelor's degree in computer science or related field, or equivalent years of experience and educationEXPERIENCEThree years' relevant experience with Epic functionality, design, configuration, and technical environment concepts/functions. Experience in Epic builds required.CERTIFICATIONEpic certified or accredited in one or more modulesPHYSICAL REQUIREMENTSFrequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.Frequent keyboard use/data entry.Occasional bending, stooping, kneeling, squatting, twisting and gripping.Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Rare climbing.REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin N/AWork Shift:Day Shift (United States of America)Job Type:EmployeeDepartment:9602050099 Enterprise ApplicationsScheduled Weekly Hours:40Benefits:SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All BenefitsSSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.Originally posted on Himalayas

Reporting QC Specialist - Air Emissions (Stack)
Enthalpy Analytical United States $54k - $67k/year
full-time

About UsWe build careers grounded in purpose, responsibility and real-world impact.“For Planet and Progress” is our north star that guides everything we do. We believe environmental responsibility and human progress are interconnected, interwoven and international. Our scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive.When you join us, you’re not just forging a career, you’re joining a movement. A movement for better thinking, smarter solutions and lasting impact.Together, we will advance our way of life and protect the integrity of our environment every step of the way.ABOUT YOUAre you passionate and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you as a Reporting QC Specialist.WHAT WE CAN OFFER YOUAs a key member of our team, you can expect:An entrepreneurial environment where you can learn, thrive and collaborate with talented colleaguesOpportunities to engage and contribute to our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groupsCompetitive compensation package: annual salary ranging from $26.00/hr. to 32.00/hr., commensurate with accomplishments, performance, credentials and geographyCompetitive medical, dental, and vision insurance coverage401k with a competitive 4% employer matchProgressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balanceA financial assistance program that supports peers in need, known as the Montrose FoundationAccess to attractive student loan rates to optimize your student loan payoff plansA DAY IN THE LIFEThis role supports our Stack Testing Services division. As a key member of the reporting team, this role will be responsible for a full range of activities including:Calculate test results using spreadsheets and handwritten forms. A Reporting QC Specialist III is successful at independently performing most stack testing calculationsPerform example calculations to verify spreadsheet resultsAccurate QA/QC and/or data entry of field, laboratory, and calibration information.This position works with Project Managers, Field Technicians and other reporting staff to ensure data quality, accuracy, and timely delivery of test reports and other documents.Write and assemble documents such as test protocols or test reports using templates, following style guides and SOPs. Reporting QC Specialists III are successful at, from scratch reporting of stack testing programs, and they are knowledgeable about regional tests and regulations.Familiar with commonly used methods, performance specifications and regulations. Can cite tolerances for these, e.g. 3A, 7E, 10, RA% using reference methods and applicable standards.Perform technical editorial review of draft and final documents for details, grammar, spelling, calculations, results, and conclusions.Identify and investigate anomalies in data, such as inconsistent or suspect results, outlying run results, suspect handwritten data, etc., and escalates to other specialists or managers where necessary. Can independently resolve most anomalies and when encountering new tests, methods, etc. can extrapolate based on previous similar experience.Prepare ERT without an ERT test plan or reference document.Perform various clerical work where needed.Perform all duties with integrity, safety and a professional mentalityUnderstand roles and responsibilities within the Quality Management System and third-party accreditation standardsCommunicate all program deficiencies and improvementsReport all non-conforming workPromote a positive and inclusive work/team environmentDemonstrate discretion, confidentiality and good judgement when dealing with sensitive company, personnel and client informationParticipate in training for career development, safety and maintaining required certificationsYOUR EXPERTISE AND SKILLSTo perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Bachelor's degree in science/engineering or related field preferred High School diploma is acceptable where writing/math/other skills can be demonstrated3+ years technical writing experience3+ years of experience with air test methods, permits, and regulatory requirementsField testing experience is beneficialIntermediate user of cloud-based platforms (ex. Google Workspace), Microsoft Office Suite products (Excel & Word), and PDF editing softwareThe above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 for assistance.We are an Equal Opportunity Employer and committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.Originally posted on Himalayas

Customer Support Specialist
InfoTrack US United States $42k - $56k/year
full-time

About InfoTrackInfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.About the roleIn your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support.This is a remote role, based in Pacific Time.ResponsibilitiesDevelop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience.Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs.Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders.Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention.Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products.Track cases through to resolution. Escalate cases to other departments or technical leads as required.Maintain accurate and detailed records of client interactions and support requests.Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually.Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI’s, which will include average handling time, contacts per day, and customer satisfaction scores.Assist with any, and all task to ensure customer satisfaction.Contribute to the success of the team and the company.Able to work collaboratively and cross-functionally with different departments.RequirementsKnowledge and Skills:You’re passionate about technology and for helping others to understand and use it.Excellent communication skillsStrong interpersonal communication skillsComputer savvy—we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable usingMicrosoft Office products, like Word and PowerPointKnowledge of legal services industry, preferredEducation and Experience:2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred)Prior experience using a CRM, such as Salesforce or Zendesk, is preferredCertifications, not applicableCompensationThe anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.$20.00 - $27.00 per hourBenefitsWhat Sets InfoTrack apartAt InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below401(k) Match Medical, Dental, & Vision InsuranceEmployer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance 20 Days of Paid Time Off (PTO) 11 Paid Holidays“Be Me Time” off for mental health, re-charging, volunteeringMatching Gift ProgramOur CommitmentWe believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Originally posted on Himalayas

full-time

About the Role As an Account Executive, you will collaborate with a set book of Brands & Agencies, you will play a strategic role in leading Uber Advertising and marketing efforts across agency and brand media teams. You will collaborate closely with Uber Eats Account Managers to develop and execute holistic demand generation strategies that align with merchant business objectives, promotional calendars, and Uber's suite of advertising solutions. What You Will Do Lead Advertising Strategy &a

full-time

About the Role Uber for Business brings the power of Uber's mobility, delivery, and more to organizations of every size, transforming how companies move people and things. As a Mid Market Sales Manager for UK, you will lead a high-performing team that drives a major share of the region's revenue. What the Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- About the job 1. Lead, coach, and develop a team of Mid Market Account Executives to deliver strong monthly, quarterly, a

Sr Technology Business Analyst
Lamb Weston United States $92k - $139k/year
full-time

Title: Sr Technology Business AnalystLocation: Statewide Multi Use, IDJob Requisition ID: Req-260420Time Type: Full timeAbout Lamb WestonYou’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.Job Description SummaryThe Senior Technology Business Analyst is a collaborative leader, bridging business objectives with technological solutions to drive organizational success. In addition to delivering expert analysis, this role provides mentorship and guidance to analysts and project teams. The position requires working closely with stakeholders to understand priorities, translating complex business needs into actionable system requirements, and ensuring solutions are delivered effectively and on time. The analyst will lead efforts to document workflows, troubleshoot issues, and recommend enhancements that improve efficiency and create measurable value. Success in this role demands strong leadership presence, exceptional problem-solving skills, influential communication, and the ability to inspire teams toward shared goals while fostering a culture of collaboration and continuous improvement.Job DescriptionGathering and Documenting Requirements:Collaborating with stakeholders to understand their needs.Translating business requirements into functional specifications Document technical requirements and create technical specifications for developmentteams.Mentor and train othersinbusinessprocessesandcontrols.Process Improvement:Analyzing current workflows andidentifyingopportunities for improvement.Proposing solutions that enhance efficiency and productivity.Evaluate existing business processes toidentifyinefficiencies and areas for improvement.Propose solutions foroptimizingprocesses to enhance productivity and effectiveness.Project Support:Working closely with project managers and technical teams during project planning, execution, and delivery.Ensuring solutions meet definedobjectivesand are delivered on timeand within budget.Guide and mentoranalysts andproject teamsinbest practices forgathering requirements.Quality Assurance:Leadtesting efforts by developing a comprehensive UAT test plan andassistingthe business in creating test cases.Coordinate user acceptance testing (UAT) activities, including defect tracking and resolution to ensure a smooth testing process.Communication:Facilitating clear communication between business units, analysts,and IT teams.Preparingpresentations,and documentation for stakeholders.Change Management:Assess the impact of changes to requirements and help manage scope creep.Developtraining materials and help documents for new or revisedsystems.Business Architecture:Assistin putting focus on Value Streams and Customer JourneysDesigning value streams and customer experience maps.Identifyhow business capabilities deliver value to stakeholders.Continuous Learning:Staying updated on industry trends, tools, and methodologies.Developing skills to bring innovative ideas to the organization.Basic & Preferred QualificationsRequires Bachelor of Science or Bachelor of Art in Business, Computer Science or related field, or equivalent education and experience.Preferred to have a Master of Business Administration. 5+years’ experiencein business analysis,designand controls development.Demonstratedleadership indriving results throughteamwork.Provenexpertiseinmonitoringthe effectiveness of business processes and controls.Strong analytical andproblem-solvingskills withkeenattention to detail.Ability to translate complex processes into clear, understandable, and operationallyviablecontrols.Proficient in process mapping and business process management tools (e.g., Visio).Excellent communication skills, both written and verbal, with the ability to work collaboratively across all levels of the organization.Ability tolarge, complex, or high-profile projects from start to finish, spanning multiple systems or departments.Works independently, is self-directed, and requires minimal guidance.Experience with Agile and Waterfall project development methodologies.Capabilities:Business Acumen –MasteryCustomer Focus–AdvancedFunctional Communication –MasteryLearning Focused – AdvancedInnovative Thinking –AdvancedOrganizational Awareness/Understanding–AdvancedChange Agility -FoundationIndustry-Competitive BenefitsCoupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:Health Insurance Benefits - Medical, Dental, VisionFlexible Spending Accounts for Health and Dependent Care, and Health Reimbursement AccountsWell-being programs including companywide events and a wellness incentive programPaid Time OffFinancial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insuranceFamily-Friendly Employee eventsEmployee Assistance Program services – mental health and other concierge type servicesBenefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.Anticipated Close DateThe anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs.Anticipated Close Date: 05/31/2026Pay TransparencyIn compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role is listed below.Pay Rate or Range: $92,480.00 - $138,710.00Equal Opportunity EmployerLamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local lawOriginally posted on Himalayas

HUD - Security Architect
cFocus Software Incorporated United States
full-time

cFocus Software seeks a Security Architect to join our program supporting Housing and Urban Development (HUD). This position is remote. This position requires a Public Trust clearance.Qualifications:Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field.7+ years of experience in cybersecurity architecture, engineering, or enterprise security design.Strong experience with federal security frameworks (NIST, FISMA, FedRAMP, RMF).Experience designing cloud security architectures (AWS, Azure, or similar).Duties:Design, develop, and maintain enterprise and cloud security architectures supporting SOC operations.Architect security solutions across cloud (AWS GovCloud), on-prem, and hybrid environments.Lead security architecture validation, ensuring alignment with NIST SP 800-53, NIST RMF, FISMA, OMB, and CISA directives.Conduct architecture reviews, system design assessments, and security engineering evaluations.Support Zero Trust architecture design, implementation, and maturity assessments.Define and implement security controls, segmentation strategies, and defense-in-depth architectures.Evaluate and integrate security technologies including SIEM, SOAR, EDR, IDS/IPS, DLP, IAM, and cloud-native security tools.Perform system fit/gap analysis of security architecture and recommend improvements or redesigns.Support secure configuration and deployment aligned with OEM best practices and federal standards.Architect solutions for continuous monitoring, threat detection, and automated response capabilities.Develop and maintain architecture documentation, diagrams, and technical standards.Collaborate with SOC, engineering, compliance, and infrastructure teams to ensure secure system integration.Support vulnerability management, threat modeling, and risk mitigation strategies.Ensure secure data architecture including encryption, data protection, and data loss prevention.Provide guidance on secure system lifecycle (design, development, deployment, operations).Evaluate emerging technologies and recommend enhancements to improve cybersecurity posture.Originally posted on Himalayas

Director, Growth Marketing - US Remote
PerfectServe United States $140k - $180k/year
full-time

What is PerfectServe? PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. Key ResponsibilitiesTeam Leadership & DevelopmentAssess, coach, and develop a demand generation team—identifying skill gaps, building individual development plans, and raising overall team capability to meet evolving business needs.Set clear performance expectations and create a culture of accountability, experimentation, and continuous improvement.Serve as a hands-on leader who can operate strategically and tactically, modeling the standard of work you expect from the team.Recruit, retain, and grow top talent as the team scales alongside company growth.Scale the Demand Generation EngineOwn the demand generation strategy and execution across the full buyer journey—from awareness through pipeline creation—spanning SMB, mid-market, and enterprise segments with distinct sales cycle velocities and buyer personas.Own 100% of marketing-sourced pipeline, with direct accountability for pipeline targets and marketing’s contribution to bookings.Scale and optimize multi-channel campaigns—paid search, paid social, digital display, email nurture, webinars, and interactive content—to attract and convert high-intent buyers across all segments.Manage budget allocation and pacing across channels and segments to ensure consistent lead flow, cost effectiveness, and alignment with revenue targets.Partner with paid media agency and external consultants as the primary marketing point of contact, guiding strategy, reviewing performance, and iterating on creative and targeting.SEO, AEO & Conversion Rate OptimizationOwn the organic growth strategy, including SEO and AI Engine Optimization (AEO), to expand PerfectServe’s visibility in both traditional search and AI-generated results.Manage SEO strategy and direct content workflows to ensure a steady cadence of content targeting TOFU, MOFU, and BOFU and relevant keywords.Drive conversion rate optimization (CRO) across landing pages, forms, and key conversion points in the buyer journey to maximize lead-to-demo and demo-to-pipeline conversion rates.Own the lead nurture strategy and execution—designing, testing, and optimizing automated nurture sequences that accelerate progression through the funnel and re-engage stalled opportunities.Performance Analytics & OptimizationTrack and optimize full-funnel metrics (MQL → SAL → SQL → Pipeline → ARR) to ensure strong conversion rates and healthy ROI across all segments and channels.Go beyond dashboards: interpret data to surface actionable insights, identify root causes behind performance trends, and develop concrete action plans to address funnel gaps or underperformance.Partner with Sales and Marketing Operations to ensure clean multi-touch attribution, accurate reporting, and a reliable data foundation for investment decisions.Forecast and report on marketing-sourced pipeline health, funnel performance, and marketing’s contribution to company goals.Identify bottlenecks in the buyer journey and design data-driven experiments to improve efficiency, conversion, and speed through the funnel.Sales & Marketing AlignmentPartner with Sales Leadership to define and document sales funnel stages, ensuring shared definitions and consistent handoff criteria across all segments.Collaborate on speed-to-lead metrics and response SLAs to maximize conversion of marketing-sourced leads.Establish structured feedback loops with Sales to continuously improve lead quality, targeting, and campaign effectiveness.Align on lead scoring, routing logic, and qualification criteria to ensure marketing-generated pipeline meets the quality bar across SMB, mid-market, and enterprise motions.What You’ll Bring7–10+ years of progressive experience in B2B demand generation, with at least 3 years in a people-leadership role managing and developing a team.Experience operating across SMB, mid-market, and enterprise segments with varying sales cycle lengths and buyer complexity—not just high-velocity, high-volume motions.Proven track record of owning marketing-sourced pipeline targets and delivering measurable revenue impact in a scaled SaaS environment ($75M+ ARR preferred).Strong analytical mindset with the ability to go beyond reporting—interpreting data to surface insights, diagnose problems, and build actionable plans.Deep experience with digital advertising, campaign management, SEO/AEO, CRO, and performance optimization across paid and organic channels.Hands-on experience with marketing and sales technology stacks: Salesforce, Pardot/Marketo, attribution platforms, 6sense, Clay, Google Analytics, and Google/LinkedIn/Meta ad platforms.AI-first mindset with demonstrated experience building agentic workflows and leveraging AI tools (Claude preferred) to accelerate marketing operations, content production, and decision-making.Experience managing external agency and vendor relationships (paid media, SEO, creative) with accountability for output quality and ROI.A scaling mindset—you know the difference between building from scratch and optimizing a growth engine that’s already in motion, and you thrive in the latter.Why Join PerfectServe?At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated, mission-driven team in an environment that values growth, transparency, and innovation. This is a high-impact role with direct visibility to the CEO and board, real ownership of outcomes, and the opportunity to shape how a $100M healthcare SaaS company goes to market.CompensationWe offer a salary range of $140,000-$180,000 per year, with compensation tailored to your background, strengths, and potential to grow within the team.The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.Benefits:Remote first work environmentHealth, Dental, Vision, Life and Disability Insurance options available day one.401K - with match and immediately vested.17 company holidays, 2 floating holidays plus competitive paid time off policyInternal Advancement OpportunitiesPerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.Originally posted on Himalayas

Digital Marketing Operations Manager
Megger Systems and Services, Inc. (U.S.) United Kingdom
full-time

The VacancyWe are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Digital Marketing Operations Manager.In this UK-based remote role, you will enable Megger’s global digital marketing teams to campaign efficiently and be customer-centric. You will ensure marketing technologies, processes, and insights work in harmony across teams, embedding consistent frameworks for campaign execution, data compliance, and performance. Acting as a connector and enabler, you will optimise workflows, drive MarTech adoption, and support end-to-end customer journeys across digital touchpoints.Key ResponsibilitiesBuild standardised campaign frameworks, templates, and playbooks to streamline campaign execution across teams.Represent global marketing in MarTech initiatives, ensuring integrations and tool adoption align with strategic objectives.Support customer journey mapping and campaign orchestration across multiple channels, including web, email, social, and content.Deliver dashboards, reporting, and actionable insights to drive continuous improvement and measure campaign effectiveness.Drive adoption of new processes, tools, and data-driven ways of working across the marketing organisation.Experience, Skills & QualificationsProven experience in marketing operations, project management, automation, and marketing management tools.Solid understanding of campaign measurement, funnel optimisation, and lead management workflows.Experience developing customer journey maps and lifecycle programs.Strong communicator and collaborator, capable of influencing and aligning global and regional teams.Analytical mindset with the ability to translate data into practical actions and drive continuous improvement.About Us At Megger, our mission is simple yet powerful: to help people live confidently and work safely by harnessing the energy that powers our world. We do this by designing and manufacturing high-quality, portable electrical test equipment that’s safe, reliable, and a breeze to use.Our customers are at the heart of everything we do. Their challenges fuel our innovation, and we’re proud to be a trusted partner, someone they can rely on to help them succeed.As a global leader, Megger operates in over 100 countries and employs more than 2,000 talented individuals worldwide. Our industry-leading 360° Customer Service goes far beyond products—it includes software, bespoke tools, on-site training, repairs, testing services, and expert consultancy.We’re your all-in-one destination for electrical testing solutions and we’d love for you to be part of the journey.Our UK headquarters is based in Kent, the beautiful Garden of England, offering stunning views of Dover Castle, the Kent coastline, and even glimpses of France on a clear day!Please note: We’re not in a position as a business to offer visa sponsorship, so we’re unable to consider applications from candidates who require it to work in the UK.Flexible Working at MeggerWe recognise that flexibility helps people thrive. That’s why we support flexible working for all employees and welcome requests from day one of employment. You can make up to two requests per 12-month period.Our Commitment to Equality, Diversity & InclusionPeople are the heart of Megger, and their unique perspectives are key to our success. We're proud to be an equal opportunity employer, embracing diversity in all its forms. We welcome applications from candidates of all backgrounds and experiences and are committed to ensuring a fair, supportive recruitment process and workplace culture for everyone.Please note: We may close this vacancy early if we receive a high number of applications. If you're interested, don’t wait and send your application in today!Originally posted on Himalayas

Manager, Contact Center - Lending
Velera United States $83k - $105k/year
full-time

Join the People Helping PeopleVelera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.BThe OpportunityThe basic function of this position is to manage and assume full responsibility for the performance of the Lending Operations Center, including all supported lines of business. This includes ensuring effective staffing, meeting budgetary requirements, and driving operational excellence through continuous analysis, action planning, and performance management. The incumbent must also ensure that all underwriting, loan decisioning, and lending activities adhere to established standards, policies, procedures, and regulatory requirements.In addition, this role requires strong expertise in consumer lending, with deep proficiency in underwriting and credit decisioning, as well as experience implementing emerging lending strategies such as AI‑driven auto‑decisioning. The incumbent is responsible for guiding and influencing the organization’s lending strategy—ensuring the quality, consistency, and risk alignment of lending practices—and for aligning day‑to‑day underwriting and servicing activities with growth, profitability, and overall portfolio performance objectives.The position requires fostering positive relationships with clients and both internal and external business partners, managing a combination of onsite and remote teams, and anticipating future operational, product, and workforce needs. The incumbent must proactively recommend enhancements that ensure Lending Operations, lending products, and employee capabilities remain modern, competitive, and aligned with organizational goals.Day in the LifeManage the day-to-day operations of the Lending Operations Center, including all KPIs, development of staff, and employee engagement.Analyze operations and make recommendations to increase effectiveness, productivity, and quality of service on an ongoing basis.Provide a high standard of customer service for internal and external customers. Develop and maintain good working relationships with clients as well as internal and external customers of the business.Work with Training to provide timely, high-quality training through a variety of channels to new and existing employees and recommend, plan, and administer motivational programs for staff.Handle complex service issues with members, financial institutions, external clients and regions; respond to written and verbal customer complaints as needed. Visit clients to determine servicing requirements, establish procedures, work through difficult issues and nurture relationships as required by the business.Provide and maintain contingency “back-up” with specific and special emphasis on business resumption as part of Velera’s Business Continuity Plan (BCP). Ensure all employee records are current for BCP.Review and analyze all statistical reports, and dashboards and create strategies based on the data to improve Lending Operations Center performance.Strategically align with Workforce Management to achieve service-level goals, staffing requirements, and cross-training needs.Work with Technology to ensure the integrity of all systems the Lending Operations Center utilizes.Work with the Strategic Initiatives team to recommend improvements to the functionality of lending applications that will enhance the customer experience and provide efficiencies to the Lending Operations staff.Recommend and implement techniques encouraging inter-departmental and intra-departmental teamwork. Conduct routine department meetings to ensure that staff is informed of department and company issues, and to maintain positive department morale.Participate in the budget planning process and meet budgetary requirements throughout the fiscal year.Actively supports Velera strategic future, business plan, culture, and leadership practices.Manage and/or oversee any special projects as assigned by management.Serve as backup to Contact Center VP Disputes & Lending Operations in his/her absence.Perform other duties as assigned.Supervisory ResponsibilityProvide direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and proceduresHandle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staffDevelop and maintain staff by applying the necessary training and leadership that will allow internal growth and advancementDirect staff, to ensure that all duties are performed according to department performance standardsQualificationsBachelor's Degree in related field preferably in Business or equivalent combination of education and experience required or equivalent contact center management years of experience. Minimum five (5) years management experience with three (3) years of management experience in a call center required.Minimum of five (5) years experience in lending underwriting direct and indirect consumer loans and financial services industry required. Experience with loan underwriting and credit decisioning required.Physical DemandsWhile performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hearSpecific vision abilities required by this job include close visionAbility to occasionally lift/move up to 25 poundsIndividuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department.Knowledge, Skills, & AbilitiesDemonstrate behaviors based on Velera values: Dedication, Collaboration, Belonging, Curiosity, and IntegrityProven knowledge of consumer underwriting and evaluating credit risk, underwriting and/or lending origination systems preferredProven leadership skills and organizational skills requiredPC/Windows-based software experience required with proficiency in Word, Excel and project management softwareFamiliarity with ACD, IVR and call management software and scheduling packages requiredThorough knowledge of indirect lending, dealer submission, underwriting/funding processes preferred.Ability to utilize personal computer, calculator, telephone, fax, copier and other standard office equipmentAbility to communicate effectively in both written and verbal formats with individuals or groups and make presentations utilizing a variety of audio/visual aidsAbility to exercise discretion and independent judgment in making decisions and interact positively and professionally with all levels of management, staff, members/clients and vendorsAbility to exercise strong leadership skills, problem-solving skills, negotiation skills and influence othersAbility to manage multiple projects, work in a fast-paced environment, meet deadlines and consistently demonstrate strong reasoning and analytical skillsAbility to be available 24 hours a day, 7 days a week in the event of an emergencyAbout VeleraAt Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and InclusionHERE!Pay Equity$82,700.00 - $105,400.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law.Great Work/Life Benefits!Competitive wagesMedical with telemedicineDental and VisionBasic and Optional Life InsurancePaid Time Off (PTO)Maternity, Parental, Family CareCommunity Volunteer Time Off12 Paid HolidaysCompany Paid Disability Insurance401k (with employer match)Health Savings Accounts (HSA) with company provided contributionsFlexible Spending Accounts (FSA)Supplemental InsuranceMental Health and Well-being: Employee Assistance Program (EAP)Tuition ReimbursementWellness programBenefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditionsVelera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here.This role is currently not eligible for sponsorship.As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.Originally posted on Himalayas

Associate Consultant, Commercial Excellence
Prominence Advisors United States
full-time

Who We AreWLH Consulting and Learning Solutions (“WLH”) specializes in organizational change, strategic execution, commercial excellence, leadership development, and human capital optimization within the pharmaceutical and life sciences industry. We partner closely with clients, immersing ourselves in their culture, priorities, and challenges—to design solutions that elevate commercial performance and drive sustainable transformation. Role DescriptionThe Commercial Excellence Associate Consultant is a hands-on, execution focused role that is responsible for building, customizing, and delivering client-ready solutions that strengthen pharmaceutical commercial capabilities. This role is ideal for someone with early career experience in the pharmaceutical industry or consulting who enjoys building and customizing client-ready solutions for a commercial audience. This individual performs a key role in customizing WLH methodologies, frameworks, and tools and tailoring them thoughtfully to client needs, therapeutic areas, and commercial structure, applying foundational learning principles to ensure solutions drive behavior change.This is a role for someone who makes things happen and takes pride in producing polished, practical deliverables that clients can use immediately.This role is remote, with the expectation of travel for client meetings and key engagements as needed.Essential Duties and Responsibilities Customer-Centered Resource & Solution Development Support upfront diagnostics by gathering, organizing, and synthesizing client, market, and role-specific informationAsks thoughtful questions that help clarify client needs, constraints, and success criteriaApply foundational instructional design and adult learning principles to ensure learning resources are practical, engaging, and effective for commercial audiencesCustomize WLH tools, frameworks, and learning resources (e.g., account planning frameworks, playbooks, and learning journeys to reflect:Specific therapeutic areasClient commercial structuresRole expectations across matrix teamsAdapt materials to support engagements ranging from a single role or therapeutic area to integrated, multi-TA, multi-role deploymentsEnsure deliverables are practical, relevant, and aligned with client realities—not “off-the-shelf”Continuously refine and adapt materials based on client feedback, evolving market conditions, and emerging commercial challengesAccount Management & Client Engagement Support initiatives across WLH’s commercial excellence focus areas, with a strong emphasis on strategic account management, customer segmentation, stakeholder mapping, and value-based engagement strategiesParticipate in internal team meetings and client meetings demonstrating professionalism, preparedness, and growing credibilityCollaborate with WLH team members to collect, analyze, and synthesize customer and market data to inform solution design, account planning tools, and commercial recommendationsIncorporate feedback from senior WLH consultants and clients to refine materials and approachesExecution & Operational Excellence Manage assigned tasks and timelines across multiple projects with attention to detail and qualityDevelop polished deliverables—including PowerPoint presentations, Word documents, Excel-based tools, and other materials that meet WLH’s standards for clarity, accuracy, and strategic impactAdhere to WLH quality standards, confidentiality expectations, and consulting best practicesRequirementsCore Competencies, Knowledge, and Skill Requirements 3+ years of experience in the pharmaceutical or life sciences industry, consulting, or commercial learning/training environmentFoundational understanding of:The pharmaceutical marketplaceCommercial structures and rolesThe interactions between commercial, market access, and medical teamsDemonstrated learning agility, innovative thinking, and the ability to conduct needs analyses and build tailored, customer-centric commercial solutionsHigh attention to detail and pride in producing client-ready workStrong communication skills with a commitment to open, respectful, and professional collaborationHigh comfort level with technology platforms and Microsoft 365 tools (PowerPoint, Word, Excel, Outlook, SharePoint, MS Forms, etc.)Demonstrates curiosity and learning agility in exploring emerging technologies, including AI-enabled tools, to improve research, content development, and consulting deliverablesAbility to manage confidential information with discretion and professionalismSkills, Knowledge, and Abilities Professionalism: Demonstrates integrity, accountability, and respect in all interactions, consistently upholding WLH’s values and commitment to doing great work. Consultative Thinking: Applies structured problem-solving and thoughtful questioning to understand client needs and translate them into practical, tailored solutions. Attention to Detail: Produces accurate, high-quality, client-ready work with strong attention to clarity, consistency, and execution excellence. Learning Agility: Quickly adapts to new therapeutic areas, client contexts, and methodologies, incorporating feedback to continuously improve. Communication: Communicates clearly and professionally in written and verbal formats, collaborating effectively with internal teams and client stakeholders. Organization and Execution: Manages multiple tasks and timelines effectively while maintaining quality and meeting project expectations. Collaboration: Works effectively within cross-functional consulting teams, contributing positively to team outcomes and shared accountability. Discretion: Handles confidential information with professionalism and sound judgment. Growth: Interested in growing into a more senior consulting role over time BenefitsWLH Consulting and Learning Solutions is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:Competitive compensation models (salaried and hourly options) Signing bonus for every role Remote-first culture with flexible scheduling and no relocation requirement Comprehensive medical coverage with 50% of employee premiums covered Flexible prescription services and 24/7 virtual care access 401(k) with a 3% employer match Generous paid time off for salaried team members to rest and recharge, including paid holidays and 2+ religious holidays (as applicable and with pre-approval required) Employment EligibilityMust be legally authorized to work in the United States without sponsorship. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at WLH.Commitment to Equal OpportunityThe world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, WLH will provide reasonable accommodations for qualified individuals with disabilities. All qualified candidates are encouraged to apply.Originally posted on Himalayas

Working in Italy

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Whether you're looking for full-time positions, remote work, or contract opportunities in Italy, we help you find the perfect role that matches your skills and career goals.