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Client Experience Support AssociateAbout Scale to WinScale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients.We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future.Scale to Win is hiring a Client Experience Support Associate to deliver fast, high-quality, and technically sound support to our clients during high-impact moments. This role goes beyond traditional support by driving operational excellence, improving client training resources, and helping scale our support systems as we grow.About the Role The Client Experience Support Associate plays a pivotal role in Scale to Win's Customer Experience Organization by ensuring our clients receive fast, high-quality, and technically sound support. This position requires deep product knowledge, strong communication skills, and the ability to navigate complex client needs with urgency and precision. Far beyond a standard support role, this position is instrumental in shaping scalable systems, training materials, and client enablement resources across our growing user base.Core ResponsibilitiesTechnical Support (75%)Quickly become a product expert in all Scale to Win tools and answer in-depth tech-related (e.g., troubleshooting client challenges, feature explanation, and onboarding) questions about our products and the telephony industry. Iterate and build on our client response Slack channels to ensure Scale to Win responds to all customer support inquiries as quickly as possible, ideally within 30 minutes for high-stakes clients, regardless of channel (e.g., Slack, Hubspot, etc.). Utilize and manage email ticketing software to answer questions with empathy, patience, sound reasoning, and accuracy from Scale to Win clients.Lead engaging training for a subset of our new clients while supporting existing clients as needed over Zoom.Internal and External Knowledge Optimization (15%)Utilize and improve our usage of an AI Support co-pilot by using detailed prompts and proactively engaging with gaps in its knowledge.Improve current training materials, identify training gaps, and support the design of new materials as needed. Client Experience Enablement (10%)Support Client Success Managers in their day-to-day activities, including phone number registrations (10DLC, toll-free, and short code), client communication, triaging, or project work. Other Duties as NeededOther Duties as Needed: This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization.Skills and QualificationsYou are curious and love to get to the root of the problem, identify resolutions, and prevent issues from recurring.You welcome feedback and love being coached. Customer and team-centric - you care deeply about the folks you are supporting both externally and internally. Knowledge and experience with SaaS texting and dialing tools and/or experience in the telephony industry (e.g., phone number registrations). The ideal candidate has 1-2 years of experience as an organizer and has worked successfully with organizing tools in the field.Familiarity with Slack, Google Drive, email ticketing, and CRM software (e.g., Hubspot). Strong problem-solving and critical-thinking skills. You don’t bring problems, you bring solutions. High bias towards action, always ensuring follow-through of necessary tasks. Flexibility and adaptability; the position may evolve, and your responsibilities will shift over time.Comfort working in fast-paced, start-up environments and the ability to navigate complex and nuanced situations.Highly detail-oriented.Strong presentation and written communication skillsStrong commitment to progressive values and desire to help the left win.Must have the availability to work one of the following schedules:Sunday - Thursday 11 AM ET - 7 PM ET [we need PST presence]Tuesday - Saturday 11 AM ET - 7 PM ET [we need PST presence]During elections and peak, weekends and evenings will be requiredSalary and Benefits$70,000 yearly salary (base). As part of our commitment to equity, salaries are non-negotiable.This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.401k matching up to 6% after a provisional period.Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave. 16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents.Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents.Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer.Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year.To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals. Travel ExpectationsThis role may require occasional travel to support client meetings, campaign events, trainings, or company gatherings. Travel expectations will vary based on client needs and campaign cycles, particularly during peak election seasons.How to ApplyTo apply for this position, please visit https://scaletowin.com/careers and fill out the application. Be sure to select “Support Associate” from the position dropdown.Interview Process + Timeline Submit resume and applicationInitial interview2nd interview3rd interview Final InterviewReference ChecksThe position will be open until filled, and applications will be reviewed on a rolling basis.Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas.Interview AccommodationsScale to Win is committed to providing all candidates a respectful and inclusive interview process. If you require any accommodations to fully participate in the interview process—such as alternative formats, extended time, assistive technology, or other support—please let us know. You can request accommodations by emailing jobs@scaletowin.com. Scale to Win is an equal opportunity employer. In keeping with our beliefs and goals, no applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Scale to Win also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold. Whether blatant or hidden, barriers to success have no place at Scale to Win. Originally posted on Himalayas

Call Center Operations AnalystJoin our dynamic team as an Operations Analyst in the Membership and Insurance Service Call Center. with a specialty in memberships and insurance services. In this role, you'll harness data driven insights to optimize and enhance our service delivery within a bustling call center setting.The role is remote and scheduled Tuesday through Saturday from 10:45 a.m. to 7:15 p.m. Saturday shifts are mandatory and run from 8:45 a.m. to 5:15 p.m.What You'll Do:Database Management: Oversee and update databases pertinent to memberships and insurance, generating detailed internal and external reportsService Enhancement: Spearhead programs to uplift service delivery, member benefits, and performanceBudget Oversight: Direct and manage budgetary processes, focusing on the intricacies of memberships and insurance, ensuring accurate forecasting and strategic implementationBest Practices: Dedicate time to research and implement best practices, fostering growth and excellence in our call center's approach to membership and insurance servicesReporting: Design and present management reports, ensuring leadership is equipped with the information they need to make strategic decisionsContinuous Improvement: Lead initiatives to refine and revamp processes, ensuring the call center stays ahead of industry standardsCross-Functional Collaboration: Engage with different business units and external vendors on projects, ensuring cohesive operational alignmentCommunication: Serve as a key communication link between the call center, vendors, and other departments, ensuring smooth operationWhat You'll Need:Proficient in Genesys Cloud (GCX) Workforce Management, to support contact center operations, capacity planning, intraday management, and performance monitoring/reporting ​At least 3 years in business operations, with a preference for those experienced in call center environments, particularly in membership or insurance servicesEffective verbal and written communicationProficiency in Microsoft Office software products, including Outlook, Word, Excel and Access requiredAdditional computer software skills such MS Project and Publisher desiredProfessional organizational and time management skills with the ability to multitask and meet project deadlinesDemonstrated capability in project management and driving operational enhancementsThe starting pay range for this position is:$64,500.00 - $86,100.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance..Remarkable benefits:• Health coverage for medical, dental, vision• 401(K) saving plans with company match AND Pension • Tuition assistance• Floating holidays and PTO for community volunteer programs• Paid parental leave• Wellness programs• Employee discounts (membership, insurance, travel, entertainment, services and more!)Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”AAA is an Equal Opportunity EmployerOur organization participates in E-VerifyThe Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). Originally posted on Himalayas

LOCATIONRemote Work-at-HomeJOB TYPEFull-TimePAY TYPESSalaryBENEFITS & PERKSMANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, AdvancementAPPLICATION DETAILSNo Resume Required, Phone InterviewPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join the team and become a driving force in our growth. The accountant position is accountable for the accounting operations of the company, to include the production of financial reports, maintenance of an adequate system of accounting records, and a comprehensive system of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.-POSITION RESPONSIBILITIESKey Responsibilities:Performs Accounts Receivable functions including invoicing, manual check application, aging reports, and account reconciliationEnters routine journal entries and bank transactionsEnters AP bills and credit card transactions if neededPerforms month-end closing and reconciliationReconciles, investigates, corrects, and adjusts accounting informationPerforms bank reconciliationSupports department peers as neededCANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate for this role would share and understand the high growth objectives of Mass Markets. Demonstrated ability in an accountant role is a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute departmental initiatives. Demonstrated interpersonal skills and oral and written communication skills are a must. Bachelor's degree in accounting or finance1-2 years of accrual basis accounting working experiences including accounts receivable, journal entries, month-end closing and reconciliation, and bank reconciliation.Regular and reliable attendance is an essential function of this positionStrong oral and written communication skills; ability to interact within all levels of the organizationDemonstrates ability to successfully plan, organize and manage projectsDetail-oriented, excellent proofreading and editing skillsAbility to work effectively in a fast-paced environment, organized, able to prioritize and work independentlyExceptionally self-motivated and directedCONDITIONS OF EMPLOYMENTAll MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!PHYSICAL REQUIREMENTSThis job operates in a personal home office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.REASONABLE ACCOMMODATIONConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.DIVERSITY AND EQUALITYAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.DISCLAIMERThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.Originally posted on Himalayas

About Surefire CyberSurefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event.Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparencyJob Title: Director-Digital Forensics and Incident Response Location: Remote, USARole: Full time / ExemptCompensation: $185K-$200K What Makes You Stand OutYou are an accomplished cybersecurity professional well-versed in digital forensics and incident response (DFIR), and incident management. Your expertise displays your ability to manage challenging and dynamic consulting environments, where you excel in addressing advanced cybersecurity issues. Thriving under pressure, you consistently exhibit professionalism and are adept at performing risk mitigation and making well-informed decisions. You have hands-on experience in simultaneously managing multiple cybersecurity incidents effectively. Your experience includes coordinating incident response efforts and collaborating with cross-functional teams, as well as external stakeholders including insurance carriers and legal counsel. Demonstrating a commitment to the career development of team members, you have successfully led teams ranging from 3-5 members. You are committed to fostering a collaborative environment, delivering quality based client results, and ensuring a timely resolution while minimizing downtime.How You'll Make An Impact Reporting directly to the Chief Delivery Officer, as a Director, Digital Forensics, and Incident Response, you will have career development and people management responsibility of a team ranging from 3-5 members of Forensic professionals. You will lead and oversee complex client-facing incident response engagements, collaborating closely with your team to guide clients through the entire incident response lifecycle from detection to recovery.Your Role In Action Build and cultivate strong client relationships based on trust, open communication, and collaborative problem-solving.Work closely with the Chief Delivery Officer, the broader Engagement Lead team, and the Forensic Consulting team to lead and oversee active client-facing incident response engagements, to guide clients through the entire incident response lifecycle from detection to recovery.Conduct scoping calls with clients to define the incident scope, objectives, and expectations of each engagement, providing regular client updates.Work closely with the Project Management team, other Engagement Leads and the Forensic Consulting team to ensure effective coordination of resources and expertise on client matters.Provide well-informed solutions that go beyond immediate client challenges to achieve long-term security goals.Communicate complex cybersecurity concepts both internally and externally and produce clear and concise verbal and written reports detailing incident findings, and analysis.Invest in career development and provide mentorship to a team size ranging from 3-5 Forensic professionals and/or members of the Principal Engagement Lead team. Openly share knowledge and information with team members cultivating a culture of continuous learning, and staying up to date on industry trends, emerging threats, and best practices.Collaborate with internal teams, external partners, and clients to refine and document incident response processes and best practices.Partner with Product and Marketing to contribute to Surefire Cyber content and attend various industry conferences or events as needed. Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.Your ExpertiseBachelor’s degree in Cybersecurity, Computer Science, Information Technology, related degree, or relevant professional work experience in these disciplines.Former professional experience in leading and managing active cybersecurity engagements, including incident response, digital forensics investigations, and interaction with clients, legal counsel, and cyber insurers. Former professional experience in providing mentorship and career development, leading teams ranging in size from 3-5 members. Experience in conducting security investigations in Linux and Windows environments.Understanding of cloud platforms and security considerations within AWS (Amazon Web Services), Azure, and GCP (Google Cloud Platform).Knowledge of digital forensic artifacts and tools such as ELK, Axiom, Encase, FTK (Forensic Tool Kit), Volatility, or Open-Source tools. Proficiency in conducting forensic analysis, threat assessments, and post incident reviews. Eagerness to learn from team, grow your knowledge, and teach your colleagues.Ability to provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion.Interview ProcessSubmit interest and application to on our websitePreliminary phone interview with the the Talent & People Team (approx., 30 minutes)Virtual/Teams interview with Engagement Leads (approx., 60 minutes)Virtual/Teams interview with DFIR Consultants (approx., 60 minutes)Virtual/Teams interview with Chief Delivery Officer (approx., 45 minutes)Mock Scenario Interview (approx., 60 minutes)Virtual/Teams interview with CEO (Chief Executive Officer) (approx., 30 minutes)Please note that we reserve the right to modify the process at any time.Benefits for Full-Time Surefire Cyber Team MembersCompetitive compensation plan and total rewards package for team membersRemote workforceGenerous paid time off plan and floating holidaysPaid parental leaveEmployer paid premiums for both team members and their dependents for medical, dental, and visionComprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.Professional development and career advancement opportunitiesWe prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth.Note: Internship roles are not eligible for Surefire’s full-time benefits package. Internship-specific details will be shared during the interview process.Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.Originally posted on Himalayas

iHeartMedia MarketsCurrent employees and contingent workers click hereto apply and search by the Job Posting Title.The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. And we were just recognized as one of the Top Media Sales Organizations by The Myers Report!In fact, iHeart has: More #1 rated markets than the next two largest radio companies combined;We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;iHeartRadio is the #1 streaming radio digital service in America;Our social media footprint is 7 times larger than the next largest audio service; andWe have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.Only one company in America has the #1 position in everything audio: iHeartMedia!If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!What We Need:What We Need:We’re seeking an experienced Sales Development Representative to identify and solicit new business. This is a unique opportunity to engage with clients to discuss advertising opportunities across multiple platforms, including podcasts, digital, radio, events, and more!What You'll Do:Thrive in a fast-paced, high-energy environment alongside a collaborative and growing SDR teamExecute daily outbound prospecting through calls, emails, and other outreach channels (75+ per day)Research and identify leads aligned with ideal customer profilesCreate and deliver creative, personalized outreach to generate interest in our full range of advertising solutionsPartner with Account Executives and cross-functional teams to ensure a seamless handoff of qualified opportunitiesConsistently meet or exceed outreach and meeting booking goals that directly impact pipeline and revenueManage lead follow-up and maintain accurate records in CRM and sales engagement toolsContribute to a culture of experimentation, feedback, and continuous improvementWhat You'll Need:Maintain focus in a dynamic team environment At least 2 years SDR or Outbound Sales experience Professional demeanor including outstanding phone etiquette Ability to balance being creative and adaptableExcellent written and verbal communication skills; bilingual in Spanish a plusA competitive spirit that thrives in a highly accountable, metrics driven and tech savvy selling environment What You'll Bring:Compensation:Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, work location, and alignment with market data.$13.46 - $16.83Location:VIRTUAL CST, FLPosition Type:RegularTime Type:Full timePay Type:HourlyBenefits:iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:Employer sponsored medical, dental and vision with a variety of coverage optionsCompany provided and supplemental life insurancePaid vacation and sick timePaid company holidaysA Spirit day to encourage and allow our employees to more easily volunteer in their communityA 401K planEmployee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!We are accepting applications for this role on an ongoing basis.The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.Non-Compete will be required for certain positions and as allowed by law.Our organization participates in E-Verify. Click here to learn about E-Verify.Originally posted on Himalayas

ELΞMΞNTS — це преміальний бренд у сегменті Health & Wellness, що базується на науковому підході та естетиці. Бренд уникає агресивного маркетингу на користь абсолютної прозорості та довіри. Наразі компанія масштабується на ринки США та ЄС, впроваджуючи системні операційні процеси.Роль створена для підтримки операційної стабільності під час зростання бізнесу. General Assistant / Customer Support відповідає за щоденну комунікацію з клієнтами та адміністрування операційних задач, звільняючи старшу команду від рутинного виконання. Основна мета — забезпечити швидке вирішення запитів та актуальність даних.Requirements:Досвід від 1 до 3 років у клієнтській підтримці або операційній діяльності.Впевнене володіння Google Sheets, таск-трекерами та CRM-системами.Здатність працювати з повторюваними завданнями без втрати якості.Високий рівень відповідальності та навички структурованої ескаляції проблем.What General Assistant / Customer Support will do:Вести щоденну комунікацію з клієнтами через email, чат та внутрішні інструментиОпрацьовувати запити клієнтів щодо:замовлень та їх статусупідписок і питань з білінгудоставки, затримок та скаргСвоєчасно та структуровано ескалювати нестандартні або операційні питання, надаючи контекст і пропонуючи подальші крокиПідтримувати виконання процесів fulfilment та операційної діяльності:координуватися з партнерами з виконання замовлень і постачальниками щодо типових питаньвідстежувати доставки, статуси замовлень та операційні фоллоу-апидопомагати вирішувати питання між клієнтами, fulfilment та внутрішніми командамиДопомагати операційній команді з внутрішніми задачами:внесення даних та оновлення систембазова звітність і операційний трекінгпідготовка та підтримка документаціїоновлення трекерів, логів і списків задачБрати відповідальність за ad-hoc задачі та вирішення проблем, щоб розблоковувати команду й забезпечувати безперебійну роботу операційних процесів.Will be a plus:Досвід роботи в індустрії e-commerce або логістиці.Вміння працювати в Notion та знання специфіки бізнесів за підпискою.Company offers:Компанія пропонує можливість стати частиною преміального бренду на етапі активного зростання. Позиція передбачає високий рівень автономії, роботу з сучасними AI-інструментами та професійне середовище, де цінується "мислення власника".Originally posted on Himalayas

This is a remote position.Role OverviewWe are seeking a data-driven Performance Marketing Manager to lead paid acquisition and drive revenue growth across digital channels.This is a remote role, with the candidate required to be based in Lebanon.The role focuses on scaling customer acquisition profitably while maintaining strong ROAS and CAC targets. The successful candidate will manage full-funnel campaigns across paid search, paid social, display, and marketplaces, working cross-functionally to deliver measurable e-commerce growth.Key Responsibilities1. Paid Media Strategy & ExecutionDevelop and execute performance marketing strategies aligned with revenue and ROI objectivesManage campaigns across:Google Ads (Search, Shopping, Performance Max, Display, YouTube)Meta Ads (Facebook & Instagram)TikTok AdsProgrammatic and display platformsContinuously optimize performance to improve ROAS, CAC, LTV, and revenue2. E-Commerce Revenue OptimizationScale high-performing product and category campaignsManage dynamic product ads and product feed optimizationExecute seasonal promotions, product launches, and sale campaignsAlign paid campaigns with inventory and merchandising priorities3. Data & AnalyticsMonitor and analyze key KPIs: ROAS, CPA, CAC, LTV, AOV, and conversion rateConduct funnel analysis and support attribution modelingBuild and maintain dashboards and weekly/monthly performance reportsIdentify growth opportunities through structured testing and experimentation4. Creative & TestingCollaborate with design and content teams to develop high-performing ad creativesRun A/B tests across creatives, audiences, bidding strategies, and landing pagesTest new channels, formats, and growth initiatives5. Budget Management & ForecastingManage and allocate multi-channel marketing budgetsForecast revenue and customer acquisition performanceEnsure efficient spend allocation to maximize ROI6. Cross-Functional CollaborationWork closely with SEO, CRM, and CRO teams to optimize the full marketing funnelCoordinate with Product and Merchandising teams on promotional strategySupport retention marketing and lifecycle campaigns​KPIs / Success MetricsRevenue growth from paid channelsImprovement in ROASReduction in Customer Acquisition Cost (CAC)Growth in new customer acquisitionImprovement in conversion rateMarketing contribution marginRequirementsRequired Qualifications4–6+ years of experience in performance marketing (e-commerce preferred)Proven track record of scaling paid campaigns with strong ROASHands-on expertise in Google Ads and Meta AdsExperience managing product feeds and shopping campaignsStrong analytical skills with the ability to translate data into actionable insightsAdvanced proficiency in Excel or Google SheetsSolid budget management and forecasting capabilitiesStrong ROI orientation and performance-driven mindsetStrategic thinker with strong execution focusExcellent communication and stakeholder management skillsAbility to work independently in a remote environmentFluent in Arabic and English.Preferred QualificationsExperience with D2C brandsKnowledge of GA4 and attribution toolsFamiliarity with marketing automation and CRM platforms (e.g., Klaviyo, HubSpot)Experience with marketplace advertising (e.g., Amazon Ads)Basic understanding of landing page optimization and CRO principlesOriginally posted on Himalayas

Was wir können: Ordnung, Zahlen und Prozesse Was uns fehlt: Jemand, der uns sichtbar macht. Laut, klar und unvergesslich. Als Steuerkanzlei haben wir mit vielen überholten Werten unserer Branche gebrochen. Wir sind modern, digital und bereit mit dem konservativen Image von Finanzen aufzuräumen. Und genau dafür suchen wir Dich: Mach unsere Steuerkanzlei zu einer echten Marke! Probiere Dich aus, denke um die Ecke und entwickele Ideen, die die Branche schockieren und aufhorchen lassen. So sorgst Du für Unruhe auf Meta und Co: Aufgaben Deine Mission: Du holst das Marketing in unser Büro zurück und sorgst dafür, dass wir zur Nummer 1 in den Köpfen unserer Zielgruppe werden: Unser Auftritt wurde bisher von externen Agenturen betreut. Du sorgst dafür, dass wir alle Stricke wieder in den eigenen Händen halten. Du sorgst dafür, dass unsere Kanzlei bei Facebook, Instagram und LinkedIn unübersehbar wird – inklusive Redaktionsplanung, Content-Erstellung und Werbeanzeigen Du machst den Besuch unserer Website zu einem unvergesslichen Erlebnis für Kunden und Bewerber Du betreust unseren YouTube-Kanal, schneidest Videos und stellst diese online Du findest die heißesten Ideen von KI-Tools bis hin zu aktuellen Trends und setzt diese für die Unverwechselbarkeit unserer Auftritte ein Qualifikation Deine Quali als Unruhestifter: Deine Seele brennt für Online-Marketing! Deine Adern beinhalten Online-Marketing. Du hast Deine Lebensaufgabe gefunden - na klar, im Online-Marketing. Social-Media-Plattformen wie Meta und LinkedIn gehören zu Deinem Alltag. Selbst im Halbschlaf kannst Du entsprechende Ad-Systeme betreuen oder die passenden Insights heraussuchen. Deine Ideen für Bild- und Videobearbeitung treiben Holzfällern Tränen in die Augen, lassen junge Mütter aufspringen und jubeln und bringen Zirkusclowns dazu innezuhalten und nachdenklich zu werden. Dein Pioniergeist dreht durch vor Glück, wenn Du Strukturen selbst mitgestalten kannst und Prozesse und Ideen entwickelst Baukasten-Systeme wie Webflow o.ä. sind für Dich ein Tool, um Deine kreativen Ideen in die Welt zu schießen Bisher keine Erfahrung in der Steuerbranche? Kein Problem. Wir brauchen Dich nicht für unsere Buchhaltung - Was zählt: dein Marketing-Know-how und der Wille, etwas aufzubauen. Benefits Benefits: Du erhältst alles, was die Aufgabe für Dich langfristig spannend macht und Deine Karriere auf die nächste Stufe hebt Du bist Gestalter: Du bist die erste Person in dieser Rolle – deine Ideen prägen, wie wir künftig nach außen auftreten. Du wirst zum Entscheider: Du entwickelst Ideen und setzt diese um - ohne lange um Freigaben zu betteln sondern auf kurzen Entscheidungswegen direkt mit der Kanzleileitung Du lebst Freiheit: Du nutzt sehr flexible Arbeitszeiten und bist nahezu frei in Urlaubsplanung Du arbeitest remote: Du kannst natürlich bei Interesse ganz regelmäßig von zuhause aus arbeiten. Du erhältst viele weitere Benefits: Neben einer betrieblichen Altersvorsorge, kostenlosen Getränken, und vielen Parkplätzen sind z.B. Netto-Gutscheinkarten und Betriebsfeste obligatorisch Du nutzt die beste Ausstattung: Dein Arbeitsplatz umfasst eine herausragende technische Ausstattung, remote und vor Ort Du erhältst Sicherheit: Dein Arbeitsplatz ist unbefristet in einem der zukunftssichersten Branchen Die Stelle könnte zu Dir passen oder Du hast noch weitere Fragen? Melde Dich doch einfach bei uns - gerne lade ich Dich auf eine Tasse frischen Kaffee ein und wir besprechen, wie wir Deine Idee des Online-Marketings in unsere Kanzlei integrieren können. Find more English Speaking Jobs in Germany on Arbeitnow

Senior Data Analyst will bridge the gap between raw data and business value by designing and maintaining trusted data models that power critical decisions across clinical outcomes and P&L.RequirementsBachelor's or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics, or related field)3-5 years of experience in delivering analytics across the data pipelineProven track record building end-to-end data transformations for business stakeholdersDirect experience using DBT and cloud-based warehousing (e.g., Snowflake, BigQuery, or Redshift)Advanced proficiency in SQL with a track record of working with legacy logic and migrating it to a standardized frameworkExcellent communication, presentation, and facilitation skillsFamiliarity with AWS cloud architecturesBenefitsCompetitive benefits packageDiscretionary performance bonusEquity optionsOriginally posted on Himalayas

Work from home with TurboTaxTurboTax Product ExpertGet paid $18.50 per hourGet a $405 Certification bonusWork from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to SundayEarn an additional $5/hr from April 9-15 for all hours workedFast 24 hour CertificationLearn more about the GigAs a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.Get paid $18.50 per hour$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualifyEarn a $405 Bonus Just for Participating in getting certified as a TurboTax Product ExpertCertification takes place over 3 daysBuild your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to SundayMinimum 25 hours per week required, want to work more? Go for it!You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocateRequired Experience & SkillsTo be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.Start working from home today!Originally posted on Himalayas

Work from home with TurboTaxTurboTax Product ExpertGet paid $18.50 per hourGet a $405 Certification bonusWork from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to SundayEarn an additional $5/hr from April 9-15 for all hours workedFast 24 hour CertificationLearn more about the GigAs a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.Get paid $18.50 per hour$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualifyEarn a $405 Bonus Just for Participating in getting certified as a TurboTax Product ExpertCertification takes place over 3 daysBuild your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to SundayMinimum 25 hours per week required, want to work more? Go for it!You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocateRequired Experience & SkillsTo be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.Start working from home today!Originally posted on Himalayas

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.Requirements10+ years in product management, with at least 5 years focused on storage, data platforms, or infrastructure products.Strong understanding of storage architecture, distributed systems, and data-intensive workloads.Familiarity with AI/ML, HPC, and cloud-native technologies.Competency with NVIDIA AI Enterprise Software a plusBachelor’s degree in Computer Science, Engineering, or related field (MBA or advanced degree preferred)BenefitsGenerous Paid Time Off401k MatchingRetirement PlanTuition ReimbursementRelocation AssistanceOriginally posted on Himalayas

Work from home with TurboTaxTurboTax Product ExpertGet paid $18.50 per hourGet a $405 Certification bonusWork from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to SundayEarn an additional $5/hr from April 9-15 for all hours workedFast 24 hour CertificationLearn more about the GigAs a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.Get paid $18.50 per hour$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualifyEarn a $405 Bonus Just for Participating in getting certified as a TurboTax Product ExpertCertification takes place over 3 daysBuild your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to SundayMinimum 25 hours per week required, want to work more? Go for it!You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocateRequired Experience & SkillsTo be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.Compensation BreakdownEarn Up to $24.00 Per HourBased on total weekly compensation when working 45+ hours per weekBase Pay$18.50 per hourIncludes:- Guaranteed hourly pay- Includes $3.00 Network Fee componentPaid on every hour workedWeekly Bonus OpportunitiesUp to $250 per weekBonuses are performance & schedule based:Hours Worked Bonus- $100 Weekly BonusWhen you work 36 – 44.99 hours- $100 Weekly BonusWhen you work 45+ hours(Only one hours-worked bonus applies per week)TNPS Performance Bonus$50 Gift CardWhen you achieve:- 4 or more TNPS Promoters in a single day- Zero TNPS Detractors that same dayStart working from home today!Originally posted on Himalayas

Work from home with TurboTaxTurboTax Product ExpertGet paid $18.50 per hourGet a $405 Certification bonusWork from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to SundayEarn an additional $5/hr from April 9-15 for all hours workedFast 24 hour CertificationLearn more about the GigAs a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.Get paid $18.50 per hour$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualifyEarn a $405 Bonus Just for Participating in getting certified as a TurboTax Product ExpertCertification takes place over 3 daysBuild your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to SundayMinimum 25 hours per week required, want to work more? Go for it!You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocateRequired Experience & SkillsTo be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.Start working from home today!Originally posted on Himalayas

We are looking for a first level Service Desk Engineer to join our support team. This role acts as the first point of contact for customers and internal users, ensuring incidents and service requests are logged, triaged, and resolved efficiently using approved knowledge resources and established processes.RequirementsStrong problem-solving mindset with a structured approach to troubleshootingExcellent written and verbal communication skills, with clear grammar and professional toneCustomer-focused attitude with professionalism and empathyAbility to work in a fast-paced environment and manage multiple tickets within SLAsComfortable using ticketing and Service Management systemsJapanese language proficiency (for APAC description only)Basic understanding of networking concepts such as TCP/IP is desirableInterest in technology and willingness to learnBachelor's degree (or equivalent) in IT / Computer Science, Engineering, Science, Mathematics, or related discipline preferredBenefitsComprehensive benefits package, including medical, dental, and vision insurance401(k) planUnlimited PTO policyOriginally posted on Himalayas

Investigate and determine compensability on workers' compensation claims, develop and implement effective claim resolution strategies, and support return-to-work efforts through medical and disability management.RequirementsDirect experience managing Rhode Island Workers' Compensation claimsExperience handling MA and CT Workers' Compensation claimsBachelor’s degree and/or 3–5 years of Workers’ Compensation adjusting experienceProficiency in Microsoft Office and modern claims systemsBenefitsCompetitive SalaryComprehensive health plansLife insuranceWellness programsGenerous vacation timeTelecommuting and flexible schedule optionsRetirement savings plan401(k) educational programsLearning and development opportunitiesFlexible work arrangementsEmployee wellness programsOriginally posted on Himalayas

HelioCampus is seeking a Manager, Growth Marketing to lead lead driving campaigns that fuel the sales funnel. The role involves designing and launching multi-channel campaigns, collaborating with cross-functional teams, and leveraging AI tools to accelerate production and execution.BenefitsPaid time offHealthcareVisionDental401(k) w/ company matchParental leaveRemote work flexibilityHome office perksOriginally posted on Himalayas

We are seeking a Staff Accountant to join our client accounting services team. The ideal candidate will have 2+ years of experience in bookkeeping or accounting, strong QuickBooks Online experience, and excellent communication skills.Requirements2 or more years of experience in bookkeeping or accountingStrong QuickBooks Online experienceSolid understanding of debits and credits and how financial statements workAbility to work independently and manage multiple deadlinesClear written and verbal communication skillsComfort working in a fast-paced, remote environmentBenefitsCompetitive base salary up to $85K DOEAnnual bonus opportunity401(k) with company match100 percent employer-paid medical, dental, and vision insuranceAdditional benefits for dependentsCompany-provided equipment and technologyOriginally posted on Himalayas

City/StateNorfolk, VAWork ShiftFirst (Days)Overview:Sentara Health Plan is currently hiring a Subrogation Specialist- Remote in VA!Status: Full-time, permanent position (40 hours)Standard work hours: 8am to 5pm EST, M-FLocation: Remote in VirginiaOverviewProtects and enforces reimbursement/subrogation rights of Sentara to recover funds from responsible parties. Identifies possible third-party responsibilities and initiatesappropriate action to recover funds paid for various expenses and additional costs. Maintains security and confidentiality of provider health information and medical records.Reviews medical and pharmacy claims to determine which paid claims are directly related to the accident/injury and should be included in the lien for reimbursement. Negotiates settlement of liens and coordinates payment to the company. Finalizes the recovery and release of lien and interacts with legal counsel.Research, analyze, and interpret member contract language, state and federal law as it applies to submitted claims subject to reimbursement. Apply contract provisions and statutes to gather factual circumstances to determine individual cases where possibilities for subrogation and recovery. Assembles relevant file information about members, injury, paid claims, potential third-party liability, and attorney representation.Conducts critical data analysis associated with data mining, Service Forms, Coordination of Benefits and Subpoenas to maximize recoveries. Serves as the key point of contact for receipt, response and/or appropriate distribution of Subrogation Service Forms and independent individual referrals to the department.Develops and maintains subrogation files and assembles member information, claims paid, potential third-party wrongdoer, and third-party claims data.Identifies members who have a duty to reimburse the company for paid medical or pharmaceutical claims, to include communication and correspondence with members, attorneys, and other involved parties on a routine basis.EducationAssociate's DegreeExperience3 years relevant work experience in subrogation claims or other adjuster/claimsREQUIREDPrior paralegal or healthcare experience preferredWorking knowledge of Virginia law preferredStrong Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.)Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-94456Talroo-Health PlanKeywords: Managed Care, MCO, Healthcare, Health Plan, Health Insurance, Remote, Virginia, Associate Degree, Subrogation, Claims, Paralegal, Medical records, reimbursementBenefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work,Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.Originally posted on Himalayas

Network Runners is seeking a Project Manager to support the Defense Counterintelligence and Security Agency (DCSA), Enterprise Performance Management (EPM) office. The Project Manager will provide program and project management support services for IT-focused initiatives, governance activities, acquisition programs, and ServiceNow modernization efforts across the full project lifecycle.RequirementsBachelor’s degree in Program/Project Management, Business Management or related disciplineActive Project Management Professional (PMP) certification5 years demonstrated program and/or project management experience5 years demonstrated knowledge developing Program/Project Management (PM) documentation5 years demonstrated knowledge utilizing Agile Frameworks5 years of DoD experience5 years of DoD Software Development Project and Program Management specific experienceMinimum 1–2 years demonstrated knowledge of utilizing ServiceNowBenefitsMedicalDentalVision401KHSA/FSALTD/STDPTOFederal HolidaysOriginally posted on Himalayas